Job Description

Facilities Technical Manager
Join a fast-growing gelato brand and keep a dynamic retail network running smoothly
Cape Town | R25 000 to R35 000 per month CTC | 8am to 5pm + on-call/standby
About Our Client
Our client is an expanding gelato business with multiple high-traffic retail stores across Cape Town. Known for quality, innovation, and a vibrant brand experience, they are scaling rapidly and need strong technical support to keep operations seamless. The company values hands-on problem solvers who take pride in maintaining safe, efficient, and well-run stores.
The Role: Facilities Technical Manager
This role exists to ensure all stores operate safely, efficiently, and without disruption. You will oversee technical maintenance, refrigeration systems, electrical compliance, and store upgrades across a growing retail network. With a mix of hands-on repair work and contractor management, you'll play a critical role in reducing downtime, extending equipment life, and supporting the brand's continued expansion.
Key Responsibilities
Bring 3 to 5 years of hands-on maintenance experience across electrical, plumbing, carpentry, and general repairs
Conduct routine inspections across all stores to identify faults, risks, and maintenance needs
Perform repairs directly, including glazing, lighting, signage, and general handyman tasks
Maintain, troubleshoot, and repair commercial refrigeration units used for gelato production and storage
Manage preventative maintenance schedules for all temperature-controlled equipment
Handle electrical repairs, replacements, and installations within the scope of a wireman's license
Manage external refrigeration specialists and electricians for larger technical projects
Oversee store upgrade projects, fit-outs, and refurbishments
Source, vet, and manage contractors and service providers
Maintain asset records, warranties, service logs, and inventory of tools and supplies
Work closely with store managers and the business owner to resolve daily operational issues
About You
3 to 5 years of experience in facilities, technical maintenance, or a similar hands-on role
Valid South African driver's license
Wireman's license or registered electrical qualification
Practical experience working with commercial refrigeration systems
Strong organisational skills and the ability to manage multiple sites and priorities
Able to work independently and make sound decisions under pressure
Experience in retail, hospitality, or food production environments (advantage)
Exposure to store openings, fit-outs, or contractor management (advantage)
Proactive, solutions-driven, reliable, and highly organised
Strong communication and interpersonal skills, with a calm approach during urgent breakdowns

Skills Required