Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades, and technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Client/Stakeholder Management

Connect to key stakeholders at the site and gains buy-in when appropriate.

Communicate issues, actions and results in real-time to the right stakeholder.

Develop, gain consensus for, and implement the Best Practice for assigned areas of responsibility across portfolio of sites.

Communicate and interact at all levels modulates content and ways of communicating accordingly.

Responsibility for meeting KPIxe2x80x99s and SLAxe2x80x99s defined within the contract.

Understand that client and JLL objectives need to be compatible, i.e. deliver to the client operationally and financially, whilst ensuring JLL financial interests are protected

Operations Management

Delivers the services required in the contract.

Monitors array of metrics and manages site to ensure proper optimal operations.

Integrates service delivery by connecting everything related to the building experience.

Hold Landlords accountable, ensuring that terms of lease are being provided to client e.g. external maintenance, central plant management.

Detailed knowledge of MSA & escalate scope changes / scope creep with potential to impact to MSA Procurement & Vendor Management.

Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues.

Develop a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service.

Proactively involved in ensuring that services are reviewed and refinements made to enhance these services

Financial Management

Manage processing and controlling of purchase orders, invoices and work orders.

Approve purchases of supplies and equipment for use at managed office buildings.

Work with the Financial Manager to prepare the final budget documentation / plans and administers the works to ensure budget compliance

People Management

The FM is responsible for the management, supervision, and professional development of all direct reports.

Establish written goals and objectives for employees directly reporting to the role of FM. Conduct periodic formal and informal performance evaluations via Workday.

Develop training program and career path for employees. Assure succession planning is in place for all team members.

HSSE & Quality Management

Ensure that all defined services are completed in accordance with all operating procedures, statutory requirements, and within the client procedures, guidelines and country legal requirements for Health and Safety.

Updating and maintaining official safety documents, liaise with government authorities.

Understand & actively support JLLxe2x80x99s Quality Management program

Location:

On-site xe2x80x93Sandton, ZAF

If this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!

About JLL xe2x80x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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