Job Description

The Facilities Manager is responsible for establishing work procedures and processes for the all technical, soft services and business support functions. The incumbent will also assume overall accountability for planning, scheduling, monitoring and executing all maintenance related aspects, building information management systems, planned inspections and auditing of building(s) within his portfolio. Cognisance has to be taken of the vision and strategic objectives of the organisation as a whole. The incumbent is also accountable for the management of the operational activities of his responsible team in relation to staff issues, financial management and budgeting as well as any other related management issues. Planning, organising, leading and control are therefore integral aspects of his daily routine.

Purpose:

To engage in the planning, management and monitoring of all aspects related to the management of his buildings and inspection of work to ensure that quality standards are maintained or improved. Also to ensure strong customer relationships are built and expectations are met and managed.

Main duties and responsibilities:

Manpower allocation, assessment and performance management. Supervises and coordinates all maintenance service and repairs pertaining to building and related equipment. Takes charge of all emergencies and ensures responsible back-up is available in order to take corrective action as necessary. Implements all maintenance and general procurement of materials and parts, schedules installations and oversees that such repairs are accomplished in a safe and timely manner. Formulates and implements preventative maintenance programs for utility systems, equipment and building maintenance. Conducts in-service training and implements safety regulations and programs. Maintains accurate records with regard to annual inspection of equipment and general preventative maintenance including rotational work assignment and over-time allowances and staff related matters. Is responsible for the management of and reporting on the project's budget. To undertake any other duties as may be required by the level of the post, and as required by the National Facilities Manager. The post holder will ensure compliance with all health and safety requirements for the entire shopping centre.


This document outlines the duties required, for the post to indicate the level of responsibility. It is not a comprehensive or exhaustive list and the National Facilities Manager may vary duties from time to time, which do not change the general character of the job, or the level of responsibility entailed.

Skills Required

Ability to Speak, Read and Write English. Ability to work as part of a team. A flexible approach to work. Attention to detail. Motivating staff. Ability to prioritise own workload to meet deadlines. Computer literacy in office documents and spreadsheet's required Experience and thorough understanding of CMMS will be an advantage. Experience and thorough understanding of green building management will be an advantage.

Knowledge

An understanding of Customer Care. An understanding of Health and Safety issues. Ability to analyze facts and exercise sound judgment in arriving at conclusions. Ability to develop long-term plans and programs and to evaluate work accomplishments. Ability to read & interpret documents and plans. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

Relevant Experience

Minimum of 5 years' experience in Facilities Manager on Senior Management level in a large regional shopping centre above 65000m2 Thorough understanding of maintenance planning and scheduling Experience in stock control management

Other

Demonstrate leadership skills and a willingness to grow and learn new skill sets. Own reliable transport required * Occasional weekend working and after hours call-outs will be required.