Job Description

About the Role
The Facilities and hospitality co-ordinator plays a versatile role in ensuring smooth day-to-day operations across the workplace. This individual will support the facilities team with administration, provide front-of-house reception cover, assist in the iStore coffee shop as a barista, and help coordinate functions and events. The ideal candidate is approachable, organized, and thrives in a dynamic environment where no two days are the same.
Key Responsibilities
Reception & Front-of-House

• Greet and assist visitors, staff, and suppliers in a professional and friendly manner.
• Answer and direct incoming calls and manage general reception duties.
• Maintain a welcoming and tidy reception and communal area.
• Manage Meeting room bookings and availability

Coffee Shop & Hospitality

• Prepare and serve beverages and light snacks as a barista in the iStore coffee shop.
• Ensure high standards of cleanliness, hygiene, and customer service.
• Monitor stock levels and assist with ordering supplies.

Events & Functions

• Assist with the planning, set-up, and smooth running of internal events, meetings, and staff functions.
• Provide on-the-ground hospitality support during events.
• Coordinate logistics such as catering, setup/teardown, and equipment needs.

Administration & Facilities Support

• Provide administrative support to the Facilities Manager and wider team.
• Assist with scheduling, record keeping, and general office tasks.
• Help ensure facilities are well-maintained and operational.
• Support ad-hoc requests across different departments.

Skills & Competencies

• Strong interpersonal and communication skills.
• Excellent organizational skills with the ability to multitask.
• Customer service orientation and a friendly, professional manner.
• Flexibility and willingness to take on varied tasks.
• Ability to work independently as well as part of a team.

Experience & Qualifications

• Previous experience in a hospitality, reception, or facilities role.
• Barista/coffee shop experience an advantage.
• Basic administrative skills (MS Office/Google Workspace proficiency).
• Events support experience beneficial.

Working hours

• Retail hours - 5 days a week, including weekends and public

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.