Job Description

Job Overview:

• The Facilitator will be responsible for delivering high-quality training in a blended learning environment, using both in-person and virtual instruction methods. This role will focus on enhancing learners' digital skills, fostering a dynamic learning environment, and ensuring compliance with QCTO (Quality Council for Trades and Occupations) and SETA (Sector Education and Training Authority) standards. The ideal candidate will bring expertise in blended learning approaches, a strong understanding of digital training needs, and a commitment to delivering learner-centered training solutions

Key Responsibilities:
Facilitation of Learning:

• Deliver training sessions covering essential digital skills, catering to various learning styles and levels of expertise
• Utilize blended learning methods, integrating digital tools, e-learning platforms, and interactive techniques to enhance engagement and understanding

Curriculum Development and Delivery:

• Collaborate in designing and updating course content in line with industry standards and trends
• Ensure that all course material aligns with QCTO and SETA requirements, maintaining accurate records of learner progress and program effectiveness

Assessment and Feedback:

• Conduct regular assessments and provide constructive feedback to learners, ensuring progress and competence development
• Adapt training methods based on learner feedback and performance to continuously improve the learning experience

Compliance and Quality Assurance:

• Ensure training programs are compliant with QCTO and SETA standards, including all necessary documentation and reporting
• Participate in quality assurance processes, preparing for audits, and site visits as required

Qualifications:

• Bachelor's degree or relevant certification in education, digital skills training, background in Business Analysis, Robotics Process automation, Software Development or Data Science
• QCTO and SETA accreditation is preferred
• International certifications useful e.g Java, Python, AWS, RPA (UiPath, Blue Prism or Automation Anywhere) and Azure

Experience and Skills:

• Proven experience in facilitating digital skills training or related areas, ideally within a blended learning environment
• Solid understanding of QCTO and SETA accreditation processes, requirements, and standards
• Strong communication and interpersonal skills to engage learners effectively
• Experience training in an online classroom environment
• Extensive use of LMS software
• A commitment to continuous professional development in digital education methods and tools