The incumbent has a key role within AECI Mining as a direct link with the customer. Quality measurements and records are maintained of all production activities on site
and any technical requirements by the customer are acknowledged. Charging, timing and blast results are recorded and a trend line versus a target is measured, analysed
and any recommendations are captured to assist AECI Mining in providing constructive feedback to help improve the cost effectiveness at the customer operations.
Required outputs: functional
Continuously monitor and provide feedback to the relevant Regional Manager on market intelligence, which forms the base for identifying key strategic issues facing customer portfolios.
Compile and maintain Key Account Management Plans (KAMP) through the use of the Sales Process consistent with the AECI Mining strategy and objectives.
Differentiate AECI MINING service and products by identifying and implementing value adding activities beneficial to all customers (including non-business customers such as CIE and IOM and AECI Mining.
Set and implement KAMP's to ensure achievement of the market and sales objectives.
Establish long term relationships with key decision-makers and influencers on individual mines.
Provide excellent service on all aspects of explosive and accessory products and their uses, including auditing of product application and performance underground and giving recommendations to correct deficiencies. Complaints from customers to be handled swiftly and competently to their satisfaction.
Determine and prepare the product sales budget, and in conjunction with the Regional Manager decide the appropriate product mix to achieve maximum trading product, market share and other business parameters. Achievement to be measured by means of the balance scoreboard and market share.
Compile annual operating cost budget and submit to Regional Manager for approval. Monitors cost on a monthly basis through balanced scoreboard and ensure operation within agreed budget and justification for over expenditure.
Ensure compliance with AECI Mining Safe Working Practices, the OSH Act, the Explosives Act and the Minerals Act.
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Qualifications & Experience
Tertiary mining qualification, e.g. B.Sc. Mining Engineering or National Higher Diploma and a Mine Overseers or Managers Certificate.
Must have completed the Explosives Engineer course
Must have technical experience of at least three years in a mining environment
Computer literate
The incumbent must be able to pass in-house courses on:
SPIN, Presentation Skills, Negotiation Profitable Partnerships, Letter Writing Skills and Persuasive Presentation Skills
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