An Executive Personal Assistant will be required to provide an efficient and accurate executive administrative support service to the PPSHA CEO and the Executive Team for the smooth operation of the business.
The role of an Assistant involves a great deal of multitasking. You will work with teams, groups, management, and Executives. Engage in planning functions, flight, accommodation, agendas, communication, PowerPoint, according to the needs. Much of the work involves oral and written communication, word processing and dealing with email and telephone inquiries. A successful P.A. is critical to the efficiency of an organization and we are looking for an individual who can become an integral part of our business and culture.
Minimum Requirements
Education:
Grade 12 essential
Personal Assistant Qualification
Experience
Medical Scheme administration experience
MS Office
Industry/legislation and regulations
Council circulars
Product knowledge
PPSA processes
Policies and Procedures
ISO Principles
Knowledge and Skills (maximum of 10):
Outstanding organisational and time management skills
Ability to demonstrate knowledge of a broad range of stakeholder relations activities.
Organisational and planning skills
Drive for results
Ability to multitask and prioritize daily workload
Ability to use initiative and self-starter.
Analytical thinker
Excellent verbal and written communications skills
Excellent interpersonal skills including the ability to influence across the organisation and externally.
Discretion and confidentiality
Competencies (maximum of 8):
Accurate
Ability to meet deadlines
Empathetic
Diplomatic
First time right
Team player
Respect
Willing to go the extra mile/ do the extraordinary
Ownership
Honesty
Willing to learn
Enthusiasm
Customer orientated
Approachable
Business orientated
Creative
Attention to detail
Flexible
Passion for customer service
Motivational
Goal orientated
Committed to customer satisfaction
Driven, high energy & results orientation
Disciplined, self-confidence, assertiveness & excellent interpersonal skills
Duties and Responsibilities
Acting as a first point of contact: dealing with correspondence and phone calls.
Managing diaries and organising meetings and appointments, often controlling access to the manager/executive.
Booking and arranging travel, transport and accommodation
Organising events and conferences.
Reminding the manager/executive of important tasks and deadlines
Typing, compiling and preparing reports, presentations and correspondence
Managing databases and filing systems.
Implementing and maintaining procedures/administrative systems
Liaising with staff, suppliers and clients.
Collating and filing expenses.
Miscellaneous tasks to support their manager, which will vary according to the sector and to the manager's remit, e.g. completing some corporate governance reporting (to ensure that the business is being run properly and complying with legislation and regulations) or conducting research.
Take dictation and minutes.
Source office supplies.
Produce reports, presentations and briefs.
Replying to emails, faxes and post.
Assisting with projects their manager might be working on by researching or writing reports.
* Behave in alignment with PPSHA values.
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