Job Description

Closing Date 2023/09/21
Reference Number MMH230913-7
Job Title Executive Member Solutions
Position Type Permanent
Role Family Operations
Cluster Momentum Corporate
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Centurion or Cape Town
Introduction

Through our client-facing brandsMetropolitan and Momentum, withMultiply (wellness and rewardsprogramme), and our otherspecialist brands, includingGuardrisk and Eris Property Group,the group enables business andpeople from all walks of life toachieve their financial goals and lifeaspirations. We help people growtheir savings, protect what mattersto them and invest for the future.We help companies andorganisations care for and rewardtheir employees and members. Through our own network of advisers or via independent brokers and utilising new platforms
Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za.
Role Purpose

Provide the strategic direction to the businessxe2x80x99 retailisation initiatives aligned with the Momentum Corporate business growth objectives. The aim is to manage Member Solutions as a distribution channel for all member solution strategies. The focus is to continuously ensure we are recognised as the preferred Retirement Benefit Counseling provider with a strong Employee Financial Wellness value proposition.
Requirements

• Post graduate degree in Business, Finance, Actuarial Science or related field

• Sound experience of member solutions/ retailisation in an Insurance business

• In-depth understanding of Employee benefits

• Track record and solid experience in a retail/ employee benefits sales environment

• 5+ years leadership experience on a senior level

Duties & Responsibilities

• Develop and lead the implementation of the Member solutions strategy aligned to business outcomes.

• Build an unrivaled member education and engagement business.

• Provide Retirement benefit counseling to members as required by Retirement Legislation.

• Lead the development of innovative member engagement strategies to deliver products and solutions to members.

• Deliver Employee financial wellness services through an onsite employee education and financial assistance capability.

• Drive and operationalise the roll-out of all digital member tools such as Smart Move, Smart Retirement and Smart Financial Needs Analysis in partnership with key stakeholders.

• Drive and implement Pension Backed Home Loans and growth initiatives for members.

• Lead innovation in the area to solve for member needs aligned with the strategy of the business.

• Strengthen and diversify the distribution capability for the purpose of retailisation.

• Drive the sales and distribution of solutions to members to deliver on strategic growth targets.

• Establish and implement intermediary value proposition to better enable market access and growth.

• Influence effective collaboration across complex organisations (Metropolitan Retail, Momentum Retail, Momentum Corporate and related enabling functions)

• Develop and drive the implementation of future-proof strategy focused on new markets, specifically with the aim of leveraging the current member market.

• Develop and implement tactics to optimise existing member solutions and grow our market share.

• Identify opportunities to leverage off strategic relationships and alliances to build new channel, distribution or growth opportunities in partnership with key stakeholders and Product Portfolio business owners.

• Keep abreast of best practices and competitor landscape in order to inform the development of strategies and tactics that grow and protect our market share.

• Foster effective working relationships and collaborate within the business, client segments and external stakeholders in order to anticipate, meet and exceed client needs.

• Driving flows into Momentum Corporatexe2x80x99s offerings for members such as preservation and annuity solutions.

• Drive growth of the pension backed home-loans solution.

• Drive wholesale customer acquisition and cross-sell of non-corporate propositions through collaboration.

• Ensures that targets for new business for B2C propositions are met and that the unit achieves its profitability and growth objectives.

CLIENT

• Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions.

• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.

• Define fair and innovative client service practices which build rewarding relationships and allows team to provide exceptional client service.

• Contribute to the design of client journeys that result in a superior client experience.

• Engage with key internal and external stakeholders to identify changing client needs and align service offering with client needs.

• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.

• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.

• Select and recruit suitably qualified talent in line with Employment Equity principles and Momentum Metropolitan values.

• Drive an enabling culture that fosters inclusivity, entrepreneurial thinking and prioritising the human experience.

FINANCE

• Manage the business area to ensure revenue generation and profit growth for Momentum Corporate

• Optimally utilise the budget for area, including the authorisation of expenditures and implementation of financial regulations.

• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.

• Identify solutions to enhance cost effectiveness and increase operational efficiency.

• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.

• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.

Competencies

• Commercial thinking & Business Acumen

• Client/ stakeholder management

• Drive for results

• Strategic thinking and developing strategy

• Leads change and innovation

• Leadership impact and influence

• Emotional maturity

• Diversity and inclusiveness

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan