Job Description

ABOUT THE POSITION REQUIREMENTS, DUTIES & RESPONSIBILITIES: - 5+ years previous Housekeeping experience in a management or supervisory role at large hotel/lodge - Previous staff management (skilled and unskilled level) - Proficient on OPERA PMS, Outlook, MS Word and Excel - Valid SA ID - Previous front office experience will be an advantage - Good numeric and administrative skills - Ability to lead, plan, organise and delegate - Ability to liaise at all levels - Self-starter, go getter and suitable initiative - Good people management skills - Able to manage a pool of staff working shifts. - Knowledge of full range of chemicals and various cleaning equipment - Candidate must be able to walk extensively throughout the day as the position is not office based - Administer all housekeeping and all laundry facilities and ensure secure environment for all staff. - Schedule all work for weekends and evening hours and assist Manager on Duty to prepare schedule for staff and organize an efficient everyday care of all buildings and public areas. - Ensure cleanliness of all office areas.

• Administer efficient working of the housekeeping department at all times and supervise all work and ensure compliance to all operational standards and organization regulations. - Monitor all sub activities for departments and maintain records of all expenses and control all costs for department and recommend ways to increase efficiency. - Monthly stock count of all amenities to be done and ordering to be co-ordinated with Resident/Assistant Resident Manager. - Design all housekeeping policies and procedures according to required standards and schedule all rotational duties for staff.
• Maintain safety and hygiene and perform all appraisals for staff regularly and coordinate with front office staff. - Manage and analyse all incoming supplies and ensure compliance to all specifications and prepare all reports to be presented to management. - Day to day operational management of the lodge (Lodge & Share Block Rooms and Public Areas) - Staff management including IR, manpower development and training - Maintain discipline by using the Company's disciplinary code and procedures, as well as attending to grievances - Manage the assignment of work schedules and drawing up rosters - Responsible for the on-going training and development of all staff - Managing and review performance of staff - Build and maintain professional client partnerships - Regular meetings with on site management team - Conduct weekly meetings with the heads of department - Liaise and negotiate at all levels - Control of direct expenses and budget management - Oversee the upkeep of equipment on site and stock management - Maintain a high standard of performance and image of the Company - Will be required to work duty management shifts (own transport beneficial or access to reliable transport due to hours required for duty management shifts) LEVEL Middle Management SALARY - Salary negotiable within reason & dependent on experience and qualifications - 5% Provident xe2x80x93 forms part of CTC package (compulsory membership) - Medical aid is available for individual only & the company will pay 50% of the employeexe2x80x99s membership but is restricted to Classic Saver or below option on Discovery (voluntary membership) - The remuneration will be discussed at the interviews or upon individual requests.