To develop and execute a sales strategy to grow Nedbank's sales and market share. This needs to be done while improving sales cost to income, including by radically growing the number of active App users, and the share of Pure Digital sales. In turn this will enable Personal Banking to sustainably improve its Return on Equity, while growing market share in value-adding products, and optimising its cost-to-income ratio.
Job Responsibilities
Forecast market growth in key products for Personal Banking by analysing market trends and predicting future growth opportunities to enable strategic decision making and resource allocation.
Establish clear, data-driven sales growth targets and cascade them effectively across all levels, from national to individual banker scorecards to drive accountability and performance.
Maintain and enhance sales measurement systems and metrics relevant to both digital and staff-assisted channels to improve decision making and ensure Channel Accountability.
Monitor and manage performance of sales channels, BUs, micromarkets and bankers versus target to ensure all channels are performing optimally and taking corrective actions where required.
Articulate, size and prioritise enablers that supports sales growth by considering cost to deliver and timeline to deliver, and secure required commitment to deliver from delivery partners.
Deliver the enablers to the sales channels, in partnership with relevant partners across data, product, process, people etc to ensure effective deployment by collaborating with cross-functional partners.
Provide requirements to the App product team that will increase sales on the App by identifying clear, actionable enhancements, for instance in product onboarding flows, on where or how offers and nudges to clients appear in App etc.
Manage key cost drivers in the branch channel, including setting out plans for number of branches, size of branches, levels of staffing etc to control and optimize the cost structure to improve cost efficiency and support strategic growth.
Manage the investment budget for branch investments e.g. expansion, reformatting etc to ensure alignment with business goals, customer needs and cost efficiency by engaging stakeholders and managing impact.
Articulate a People strategy (across culture, talent etc), to ensure our sales culture and talent is appropriate to win in the market.
Essential Qualifications - NQF Level Master's Degree
Preferred Qualification
Post grad qualification (Engineering, Data, Analytics, Business, Economics or related fields)
Minimum Experience Level
11 years +
Material experience in banking and associated consumer-facing industries, 5 years experience in sales functions ideally in banking, track record of delivering substantial requirements in performance, ideally in a sales function.
Technical / Professional Knowledge
Operationalize goal-oriented leadership
Ideation and complex problem solving
Analytical Tools and Methodologies
Understanding strategic drivers of profitablity
Financial modelling and building Business cases
Verbal and Written Technical Communication Proficiency
Operationalise Team Effectiveness and Talent Strategy
Stakeholder Alignment and Consensus Building Framework
Cross Functional Team Leadership and Goal Execution Framework
Behavioural Competencies Strategic Influence
Collaborating
Operational Decision Making
Planning and Organizing
Resolving Conflict
Business Acumen
- Please contact the Nedbank Recruiting Team at +27 860 555 566
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