Job Description

Job Summary
&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have guest experience at the core of their daily focus and care of the sustainability of our communities and environment. Every single '&Beyonder' makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose '&Beyonders' very carefully - they are the strength and the future of this company.
We are looking for a senior level Executive Chef to oversee the kitchen for one of the &Beyond Lodge in the Okavango Delta. The role is to support and train all chefs, assist with special dietaries and ensure &Beyond standards are always maintained. The candidate should enjoy working independently and have experience in working in luxury lodges or villas in other African settings.
KEY OUTPUTS:
Administration

• Responsibility to manage cost management
• All ordering and purchasing (keeping in mind the remote locations and logistics)
• Have knowledge of products, local suppliers, prices and current stock
• Stock takes - monthly
• Report on broken, unusable and unsafe equipment
• Monthly report to Chef Trainer and Lodge manager
• Kitchen rosters and schedules good administration and personnel files to be kept according to
• Lodge Manager's requirements
• Food Safety and Hygiene
• Always maintaining hygiene standards
• Dietary requirements should be always adhered to
• Maintaining Cold chain
• Ensuring HACCP principles are followed Correct chemicals and sufficient cleaning materials to always be in stock
• Correct storage and labelling of food items
• Preventative Maintenance
• Good stock controls and stock rotation
• Vehicles and containers transporting food to camps to be spotless

• All fridges and refrigerators and storerooms to be kept locked or keys to be left with an accountable Chef.
• Follows and enforces all applicable safety procedures specified for kitchen and butlers.
• Ensure proper grooming and hygiene standards for all kitchen staff

• Minimal traffic through kitchen: kitchen staff, Exec chef and Lodge manager to enter through kitchen
• Menu Planning and Execution
• 7-day Menu set according to Food Styling Guide and approved by &Beyond Food Fundi
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met

• Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and served in the Camp
• Determines how food should be presented, and create decorative food displays
• Recognizes superior quality products, presentations and flavor
• Ensures compliance with food handling and sanitation standards
• Follows proper handling and right temperature of all food products

• Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Botswana Health department and world Food operation standards
• Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards
• Ensure proper purchasing, receiving and food storage standards in the kitchen

• Coordinates with procurement for acquisition of needed goods and services and making sure that we use local supplier with the concept of farming to Fork
• Control of wastage
• Responsible for training chefs & implementing kitchen standards
• &Beyond Training chef to be called on to do training if necessary
• Presentation as discussed and according to Styling Guide
• Up to date with What's Hot & What's Not for &Beyond Food
• Through the Tummy of the Guest Bops

• Discuss food cost reports with key kitchen personnel and find ways to make it work more effective without affecting guest satisfaction and offerings
• Review daily, weekly and monthly guest's feedback to meet 95% Food Score and above consistently
• All food going out to guests at any time to be checked by chef
• Chef to check buffets/dinner/breakfasts etc. at each camp at least 3 times per week
• All meals and platters to be put out at last minute - fresh, fresh, fresh!
• Quality and quantity of snacks to game drives to be checked
• Bush banqueting, drink stops, picnics etc. to have checklists
• Be up to date with current food trends and have a great understanding of different world cuisines
• Staff Management
• Good discipline and fair treatment: Exec Chef to be a Role Model
• Train develop and motivate all levels of kitchen staff to meet and exceed established food preparation standards on a consistent basis

• Teaches preparation according to well defined recipes and follow up and discuss ways of constantly improving the cuisine at the property
• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management
• Should be able to provide direction for all day-to-day operations in the kitchen

• Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
• Utilizes interpersonal and communication skills to lead, influence, and kitchen staff
• Provides and supports service behaviours that are above and beyond for customer satisfaction and retention
• Utilizes interpersonal and communication skills to lead, influence, and kitchen staff
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed

• Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives
• Ensure your teams are guest focused
• Train all staff members in health and hygiene
• Ensure all your staff are skilled to perform in their areas of responsibility
• Ensure staff attend training workshops and exchanges

• Ensures disciplinary procedures and documentation are completed according to &Beyond operational Standard and Management Policy.
• Staff to be well always informed on lodge happenings and &Beyond updates
• Guest Delight

• Good interaction with Guests, Food Fundi's and other & Beyond Chefs: Invite feedback, exchange ideas; be suggestion-friendly; share experience
• Creative Bush Banqueting according to Food Styling Guide
• Interacts with guests to obtain feedback on food quality, presentation and service levels.
• Actively responds to and handles guest problems and complaints

• Make personal contact with guests on arrival and throughout their stay to understand special dietary requirements and enhance the guest experience
• An understanding of working remotely
• Lives and breathes the &Beyond ethos

• Reviews guest feedback for guest satisfaction results and other data to identify areas of improvement

SKILLS REQUIRED:

• Spoken, written English and basic Setswana would be a plus
• Communication skills - with guests and fellow staff members
• Standard of your work must exceed the standard of the lodge
• Good organizational ability
• Lateral thinking ability
• Initiative
• Must adhere to World Class Hospitality and Service Standards
• Honest, have good integrity, proactive and driven person who has career ambitions
• Computer Literate

KNOWLEDGE REQUIRED:

• Hospitality

• Environment
• The surrounding communities
• The country Botswana and its food philosophy
• Company Knowledge (&BEYOND as well as Foundation)

PREVIOUS WORK EXPERIENCE REQUIRED:

• Experience in the service industry in 5-star establishments
• At least 5+ years relevant experience as an Executive Chef
• Passion for creating fabulous food
• Need to have a degree or diploma in chefing from a recognized institution
• Batswana Candidates will have an advantage over other candidates
• Please speak with your manager before making your application.

This talented individual should have excellent organizational skills whilst showing perseverance and patience. Needs to be able to work under pressure and enjoy working with people.
We reserve the right not to make an appointment.
andBeyond
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