We are seeking a highly organised and proactive Personal Assistant to support the Operations Manager and ensure the efficient functioning of the Operations Department. The ideal candidate will manage diaries, coordinate meetings, prepare documentation, handle administrative tasks, and maintain confidentiality at all times.
Key Responsibilities1. Executive & Administrative Support
Manage the Operations Manager's calendar, meetings, and logistics.
Prepare agendas, compile meeting packs, take minutes, and track action items.
Screen and prioritise emails, correspondence, and requests.
Draft letters, reports, presentations, and briefing documents.
Maintain organised electronic and physical filing systems.
Coordinate travel arrangements and itineraries.
Handle confidential information with discretion.
2. Communication & Coordination
Liaise with internal and external stakeholders to schedule meetings.
Attend meetings and prepare accurate minutes and summaries.
Track deadlines, follow-ups, and project timelines.
Prepare reminders and assist with daily workflow management.
3. Reporting & Administrative Support
Assist with compiling reports, presentations, and departmental updates.
Update trackers, contact lists, and departmental documents.
Collate centre statistics and operational data as required.
Proofread and format documents before submission.
4. Office & Event Coordination
Coordinate logistics for meetings, workshops, and training sessions.
Prepare meeting rooms, materials, and refreshments.
Manage stationery and administrative supplies.
5. Relationship Management
Act as the first point of contact for the Operations Manager.
Build strong working relationships with centre managers, head office teams, and service providers.
Handle communication professionally and courteously.
Key Competencies
Excellent organisational and time-management skills
Strong written and verbal communication
High attention to detail and accuracy
Professional discretion and confidentiality
Ability to work independently and proactively
Strong interpersonal and coordination skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Qualifications & Experience
Diploma or Degree in Business Administration, Office Management, or related field
2-3 years' experience as a Personal Assistant or Executive Assistant
Experience in a corporate or medical environment is an advantage
Excellent command of English (written and verbal)