Job Description

Events & MICE Operations Coordinator

Luxury Wine Estates Portfolio | Bellville-based | International Scope

The Opportunity

Join our prestigious portfolio of award-winning wine estates spanning South Africa and the UK. We're seeking a meticulous, self-driven Events & MICE Operations Coordinator to manage event administration and corporate communications for:

Benguela Cove Lagoon Wine Estate (Hermanus, SA)

Leonardslee Lakes & Gardens (West Sussex, UK)

Leonardslee Wine Estate - home to English Sparkling Wine & Golf

Based in Bellville, you'll be the administrative backbone of our events business, managing everything from enquiry to execution.

What You'll Do

Manage end-to-end administration and logistics for MICE and corporate events at Benguela Cove



Travel to Benguela Cove to coordinate event setup, execution, and delivery



Provide remote administrative support for UK property events



Respond to MICE, corporate, and travel agent enquiries across all properties



Design and implement email cadence systems and CRM tracking



Build relationships with travel agents, DMCs, and corporate buyers



Create efficient systems for enquiry tracking and event administration



Assist with trade show preparation materials and post-show follow-up



Provide executive support to senior leadership as required

You're Our Ideal Candidate

Essential:

Strong background in event logistics and property/hospitality administration



Valid driver's license and willingness to travel to Benguela Cove for events



Meticulous attention to detail and analytical mindset



Self-motivated, proactive self-starter with strong work ethic



Excellent written and verbal English communication



Proficiency with CRM systems and Microsoft Office Suite



Ability to manage multiple projects simultaneously

Bonus

Luxury hospitality or wine tourism experience



Knowledge of UK/SA tourism markets



Travel agent relationship management

Working Arrangements

Hours: 9:00 AM - 6:00 PM (flexible to accommodate UK time zones when required)



Location: Bellville office with regular travel to Benguela Cove for event coordination



Requirements: Valid driver's license essential

Why Join Us?

? Work across award-winning properties in two countries



? Autonomy to build systems that drive business growth



? Direct access to experienced hospitality entrepreneurs



? Dynamic, entrepreneurial environment where your ideas matter