Job Description

Live-In Admin & Customer Experience Coordinator - Hospitality & Outdoor Events

Accommodation Provided

: One-bedroom cottage with open-plan kitchen/lounge and full bathroom.

Key Responsibilities

:

Administration & Customer Service

: Handle bookings and inquiries via phone and email; manage activity schedules and cash-ups.

Main Host & Event Coordinator

: Serve as the primary host during weekends and public holidays; supervise reception, guides, and group activities.

Event & Group Booking Management

: Oversee group bookings, including catering coordination, menu planning, and table setup.

Stock Management

: Perform weekly stock checks, place orders, and shop for supplies needed for weekend and group events.

Partnership Coordination

: Liaise with off-site partners (e.g., hot air balloons, spas) to ensure smooth customer experiences.

Work Schedule

:

Hours

: 8:00 AM - 5:00 PM (later when hosting events)

Weekends/Public Holidays

: Work every 2nd weekend and all public holidays (non-negotiable). Time off given on the following Monday and Tuesday.

Ideal Candidate

:

Super friendly, highly organized, detail-oriented Comfortable working both independently and with teams Passionate about customer interaction and outdoor hospitality Proficient in admin, scheduling, and hosting duties
Job Types: Full-time, Permanent

Pay: R12000,00 - R16000,00 per month

Application Question(s):

Have you been in role a role responding to enquiries and offering suggestions and options ? Have you had experience handling face-to-face customer enquiries? Please describe the setting and your responsibilities Have you ever had to respond to a dissatisfied customer? Are you comfortable with this being a live-in position, where you will reside in a one-bedroom cottage on the property? Are you comfortable with the requirement to work every second weekend and all public holidays, with time off given during the week in return? This is a hands-on role in a small, busy business with a flat structure -- there are no formal departments, so everyone is involved in a bit of everything. Are you comfortable working in this kind of environment, where flexibility and multitasking are essential?
Education:

High School (matric) (Preferred)
Experience:

event co ordination: 2 years (Required) Adminitrative work: 3 years (Required) Customer Service: 3 years (Required)
License/Certification:

Post Matric Certificate (Required)
Work Location: In person

Application Deadline: 2025/05/30