Job Description

Additional Information

Job Number

25110968

Job Category

Engineering & Facilities

Location

Protea Hotel Johannesburg Balalaika Sandton, Maude Street, Sandton, South Africa, South Africa, 2126

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Additional Information:

This hotel is owned and operated by an independent franchisee, Okla Hotel Pty limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.



Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues.

Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 kilograms without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
The following are the requirements:

One year's prior and recent experience in a Protea Hotel would be beneficial. Previous experience in hotel maintenance handyman role would be advantageous. Experience in MS Word, Outlook & Excel. An excellent telephone manner. A pleasant disposition. Adaptable to change. Be self-motivated and be able to take initiatives. Planning, organizational and time management skills. Ability to work accurately under pressure. Support all co-workers and treat them with dignity and respect. TEAM player with a positive attitude.

The employee must be able to consistently apply the skills and knowledge requirements of the job position in order to meet and exceed the minimum GUEST Service Standards laid down.

Application Procedure:

Please submit or email your CV to wiehann@balalaika.co.za by 30th July 2025. The successful candidate will be reporting directly to the Facilities Manager, Facilities Assistant Manager and the Facilities Supervisor.

Unfortunately, it is not always possible to respond to all applicants. Although we shall try to contact you, should you not have heard from us by 07 August 2025, please consider your application unsuccessful.

This company is an equal opportunity employer.


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Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International.

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