Job Description

Are you a natural at sparking conversations, building communities, and making brands feel human? Do you thrive in fast-paced digital spaces, love live event coverage, and have a way with words? If you're passionate about connecting with audiences and keeping engagement fresh and exciting, we want you on our team!

What You'll Do:

Engage & Interact - Be the voice of our brands, respond to comments, start conversations, and keep our online communities buzzing. Create & Write - Craft witty, engaging, and on-brand copy for social interactions, posts, and live event coverage. Cover Live Moments - Help plan and execute real-time coverage of key events, ensuring we're always part of the action. Think Creatively - Spot opportunities to surprise and delight our audience while solving engagement challenges in innovative ways. Stay on Trend - Keep your finger on the pulse of digital culture, social trends, and emerging platforms locally and globally. Support & Collaborate - Work closely with the team to execute campaigns, schedule content, and ensure smooth day-to-day operations.

What You Bring:

Experience in community management, social media engagement, or a related field. Strong writing skills--you know how to be punchy, clever, and clear. A keen eye for real-time opportunities and live event coverage. A proactive, problem-solving mindset. A love for internet culture, memes, and making meaningful connections online. Familiarity with social media management tools and analytics.

Qualifications/Experience/Skill:

Proficient with Khoros and Sprout, Brandwatch and Hootsuite a plus. Proficient in MS Office365 (i.e. Word/Excel/PowerPoint/MS Teams/OneDrive, etc.) and Google Office Suite Minimum 5 years working experience as community & engagement manager in a creative agency or related company Chronically online and in tune with social trends locally and globally Good understanding of social media KPIs A good command of the English language (both verbal and written) Vernacular: ability to write in isiXhosa & isiZulu will be advantageous Strong multitasking skills (ability to work on more than one brief at any given time) Strong time management skills Strong administrative and organisational skills

Why Join Us?

We're a team that thrives on creativity, collaboration, and making an impact. If you love the idea of shaping conversations, leading a team, and bringing communities together in fresh and exciting ways, we'd love to hear from you.

Let's build something amazing together!



as per spec