Job Description

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
Klipboard is the leading specialist supplier of fully integrated ERP systems and related services to niche vertical markets in the wholesale and retail distribution, logistics and service sectors.
A private equity backed organisation delivering enviable growth in its defined sector.
Globally operating in UK, Ireland, Sweden, Netherlands, Belgium, South Africa, USA, Canada and Australia.
Core Purpose of this role is managing employee relations in compliance with South African labour legislation--including the Basic Conditions of Employment Act (BCEA), Labour Relations Act (LRA), Employment Equity Act (EEA), and National Minimum Wage Act (NMWA)--to foster a fair, inclusive, and legally compliant workplace.
In essence, an ER Partner ensures the "people side" of the business runs smoothly, legally, and ethically, fostering an environment where both employees and the business thrive.
Key Responsibilities:
Key Functions of an ER Partner:

• Conflict Resolution & Case Management: Expertly handling disputes, grievances, disciplinary actions, and complex investigations (harassment, discrimination), ensuring adherence to fair procedures per LRA Code of Good Practice and BCEA requirements (e.g., rest breaks, working hours).
• Conducting Investigations: Investigate allegations of misconduct transparently and fairly, maintaining documentation and disciplinary actions per LRA and BCEA standards.
• Advisory & Guidance: Providing proactive, strategic HR advice to managers on employee lifecycle issues, performance management, and policy interpretation.
• Policy & Culture: Developing, implementing, and ensuring consistent application of fair workplace policies and contributing to a positive culture. Ensure HR policies comply with BCEA (e.g., notice periods, working hours, leaves) and LRA (e.g., dismissal procedures), update them according to amendments
• Risk Mitigation: Applying employment law knowledge to manage cases in a risk-averse, legally sound manner, protecting both employees and the organization.
• Legal & Regulatory Support

Support managers and employees during CCMA arbitration or labour court proceedings, liaise with external legal advisers. * Employee Education & Training
Provide training on labour law, workplace rights, disciplinary processes, EEA obligations, and fair treatment compliance. * Reporting & Trend Analysis
Maintain case records, monitor ER trends, and prepare regular reports--highlighting legal compliance, high-risk areas, and workplace culture insights. * Strategic Partnership: Working cross-functionally with HR Business Partners and leaders to align ER initiatives with overall business objectives and workforce planning.
Any other duties as requested by the Senior People Business Partner commensurate with the role.
Skills, Knowledge and Experience:

• Bachelor's degree in HR, Labour Relations, Industrial Psychology, or equivalent.
• 3-5 years in employee relations, labour law, or HR roles in South Africa.
• In-depth knowledge of BCEA, LRA, EEA, CCMA procedures
• Strong conflict resolution, investigation, and interpersonal skills.
• High ethical standards, confidentiality, and professional judgment.
• Proficiency with HRIS, Microsoft Office, and reporting tools.

Company Info
You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
Equal Opportunities
As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.
If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.
Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!
To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.
#LI-Hybrid

Skills Required