Customer Care Officer (academics) Jb3636

3 - Years    Century City, Cape Town, South Africa
Educor Holdings 57 Underwood Road Pinetown Durban Kwa Zulu Natal 3610, South Africa

Job Description

Customer Care Officer (Academics) JB3636
Century City, Cape Town
Market Related

To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses . Assisting with projects relating to complaints, cancellations and transfers which include call out projects.

Educational requirements:
Grade 12
1-2 years customer service experience
MS office proficient

Duties and Responsibilities:
Processing and submission of authorization vouchers
Social media customer services and query handling
Cancellations – effective response and salvaging
Achieve targets
Reporting and administration
General administration and adhoc duties

Skills Required

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Job Detail

  • Job Id
  • Industry
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
  • Employment Status
  • Job Location
    Century City, Cape Town, South Africa
  • Education
  • Experience
    3 - Years
  • Apply By
    Oct 22, 2023
  • Job Posting Date
    Sep 22, 2023