Customer Care Officer (academics) Jb3636
Job Description
Customer Care Officer (Academics) JB3636
Century City, Cape Town
Market Related
To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses . Assisting with projects relating to complaints, cancellations and transfers which include call out projects.
Educational requirements:
Grade 12
1-2 years customer service experience
MS office proficient
Duties and Responsibilities:
Transfers
Processing and submission of authorization vouchers
Social media customer services and query handling
Cancellations – effective response and salvaging
Achieve targets
Reporting and administration
General administration and adhoc duties
Skills Required
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Job Detail
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Job IdJD1259153
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IndustryEducation/Teaching/Training
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Total Positions1
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Job Type:Full Time
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Salary:Discuss
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Employment StatusPermanent
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Job LocationCentury City, Cape Town, South Africa
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EducationCertification
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Experience3 - Years
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Apply ByOct 22, 2023
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Job Posting DateSep 22, 2023