Job Description

Ecommerce Specialist

Job description

Accountable for maximizing order intake, sales, and price realization at the assigned account, to reach sales targets and take a proactive approach to increasing sales. Manage and optimize order management processes, including order fulfilment, shipping, and returns. Working with the marketing team to implement online sales strategies, promotions, and campaigns. Enhancing the online shopping experience by optimizing website navigation, search functionality, and checkout processes. Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts' organizations, but also facilitates the executive level interfaces between company and the accounts. Overseeing the maintenance and updates of the eCommerce platform to ensure it runs smoothly and efficiently. Help desk support for channels Collaborate as needed with other departments involved in the partner and customer management process, i.e., Finance, Marketing, IT and Operations. Work collaboratively with the team to build and maintain solid, trusted partner. Data analysis, explore the correlation of the marketing data and sales data, and understand the market trend. Weekly and monthly reports update Other duties as assigned.

Requirements

Bachelor's Degree in Business Administration, Marketing, Information Technology, Supply Chain Management, or a related field. eCommerce Experience 2-5 years of experience in eCommerce operations, online retail, or a similar field. Experience in consumer electronics or a related industry can be beneficial. Familiarity with eCommerce platforms (such as Takealot, Shopify, Magento, Amazon, WooCommerce, etc.) Proficiency in eCommerce platforms and tools. Understanding of web analytics tools (e.g., Google Analytics). Basic knowledge of HTML/CSS for managing online content.
Job Type: Full-time

Work Location: In person

Application Deadline: 2025/07/10
Expected Start Date: 2025/07/21