Ecommerce Service Agent
Sandton, Johannesburg, South Africa
Job Description
Join the innovative team at Core Group in Sandton, South Africa, where we're passionate about enhancing people's lives through top-quality electronic consumer products. We're seeking an eCommerce Customer Support Associate to deliver exceptional customer service and support the growth of our eCommerce business.
Purpose of Position:
- Provide top-notch customer support by solving payment, refund, gift card & coupon queries
- Manage e-commerce order & delivery inquiries with ease
- Ensure smooth operational administration
Join a thriving organisation where your career can soar! Our dynamic company offers endless growth opportunities for eCommerce Customer Service agents. Be part of a diverse, driven team and gain valuable business insights through our comprehensive one-year leadership program. Experience a fun, challenging work environment that will stimulate your growth and offer fulfilling rewards. Don't miss out on this unique chance to step up your career.
What can you bring?
- Grade 12 and 5+ years of experience in e-commerce and digital marketing
- Bachelor's degree in digital marketing or business science preferred
- Proven customer focus and experience approach In-depth knowledge of products and ecosystem
- Strong process skills, e-commerce operating systems knowledge and understanding of warehousing and logistics operations
- Basic digital marketing skills a plus!
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Job Detail
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Job IdJD1287772
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSandton, Johannesburg, South Africa
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EducationNot mentioned