Job Description

Listing reference:

cartr_000722

Listing status:

Online

Apply by:

11 February 2026

Position summary

Industry:

IT & Internet

Job category:

Helpdesk and Technical Support

Location:

Rosebank

Contract:

Permanent

EE position:

No

Introduction

Are you a Dynamics 365 Business Central expert with a passion for optimising ERP systems and supporting business-critical operations? Do you enjoy working across teams to enhance system functionality, streamline processes, and deliver reliable data and reporting? Karooooo is one of the largest vehicle telematics companies globally. We continuously strive to innovate and deliver optimal solutions for our clients while maintaining a dynamic, start-up culture. As a Dynamics 365 Business Central Analyst, you will support and enhance our ERP systems, working closely with users and stakeholders to improve processes, data insights, and overall system performance.

Job description

Provide hands-on support for our daily operations on the Dynamics 365 Business Central system, ensuring its full functionality and reliability. Design, develop, and test system fixes and enhancements requested by users. This includes customizing objects like tables, forms, reports, and EDTs. Build and improve integrations with other cloud applications and streamline process flows. You'll also use Dynamics 365 data to create custom Power BI reports and enhance our data warehouse. Lead efforts to optimize the ERP system, focusing on improving performance, enhancing business processes, and finding opportunities for cost-saving and increased productivity. Work with global teams, including our partners in various countries, to manage project scope, quality, and timelines to ensure on-time and on-budget delivery. Draft and review business process documents, user manuals, and functional design specifications. Work with departments to improve system processes and user efficiency. Assist in new feature implementation and ensure data protection compliance. Microsoft 365 Administration: Oversee day-to-day administration and management of Microsoft 365 accounts, licenses, and services. Provide user support and ensure proper configuration and access control across all platforms. Collaborate with the HR department to facilitate the IT aspects of onboarding and offboarding. This includes provisioning and deactivating user accounts in Business Central. Prepare Audit Reports from Business Central including Privileged User Access Reviews, User Reviews etc. Creation and maintenance of master data in Microsoft 365 Business Central Reporting and Data Analysis: Provide hands-on support for our daily operations on the Dynamics 365 Business Central system, ensuring its full functionality and reliability. Design, develop, and test system fixes and enhancements requested by users. This includes customizing objects like tables, forms, reports, and EDTs. Build and improve integrations with other cloud applications and streamline process flows. You'll also use Dynamics 365 data to create custom Power BI reports and enhance our data warehouse. Lead efforts to optimize the ERP system, focusing on improving performance, enhancing business processes, and finding opportunities for cost-saving and increased productivity. Work with global teams, including our partners in various countries, to manage project scope, quality, and timelines to ensure on-time and on-budget delivery. Draft and review business process documents, user manuals, and functional design specifications. Work with departments to improve system processes and user efficiency. Assist in new feature implementation and ensure data protection compliance. Vendor Management: Serve as the point of contact for third-party IT vendors. Track and follow up on service tickets, purchases, license subscriptions and any issues related to external providers. Technical Support: Provide timely and effective technical assistance to employees, ensuring minimal disruption to operations. Troubleshoot hardware, software, and connectivity issues as needed. Training: Prepare/develop and provide training support to users. Design, automate, and maintain business reports and dashboards using Power BI and Excel. Apply business logic to ensure actionable insights that support operational and strategic decisions. Vendor Management: Serve as the point of contact for third-party IT vendors. Track and follow up on service tickets, purchases, license subscriptions and any issues related to external providers. Technical Support: Provide timely and effective technical assistance to employees, ensuring minimal disruption to operations. Troubleshoot hardware, software, and connectivity issues as needed. Training: Prepare/develop and provide training support to users.

Minimum requirements

National Senior Certificate / Grade 12 (required) Minimum Diploma or Degree in IT. Hands-on experience with Microsoft Dynamics Business Central 365, including system configuration, user role design, and module deployment. Strong knowledge in SSRS report development, Power BI, Power Query and/or Power Automate. In charge of troubleshooting issues, solving complex problems, and creating technical documents. Ability to manage multiple priorities in a dynamic environment. Strong communication and interpersonal skills as you will require to work with users who are non-IT technical background * Functional support experience preferred.