Dts Technician
Centurion, GP, ZA, South Africa
Job Description
Job Purpose:
To complete ISIS calls within the SLA. To maintain all iMas workstations according to best practice and ensuring that all IT equipment is in working order.
Job Outputs:
Trouble shooting and / or solution and / or completion of incidents within SLA. Escalate incidents to third level support. Management feedback and reporting upon request Trouble shooting and / or solution and / or completion of incidents within SLA. Escalate incidents to third level support. Management feedback and reporting upon request. Planning and roll out of a new site. Hardware and Software Projects as business requirements and SLA. Workstation set-up ,image set-up and maintenance.
Qualifications:
Grade 12 Certificate - A+; MCP Certificate -ITIL knowledge; N+ Qualification; MCSE
Experience:
Minimum of 1-2 years' applicable experience
Knowledge and Skills:
Knowledge: Understanding of all aspects relating to IT Infrastructure (LAN, WAN, Servers, Desktops, Security, Telecoms, Microsoft, UNIX); Working and current knowledge of Desktop Operating Systems and MS Shrinkwrap Application; Problem solving skills & Analytical skills; Technological acumen; Project Management Skills (Ability to work in Project Teams); Customer Relations.
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Job Detail
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Job IdJD1438629
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCenturion, GP, ZA, South Africa
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EducationNot mentioned