Job Description

Job Advert Summary

Bidvest Tank Terminals is looking to fill a Drumming Coordinator position, to be based within the Durban Business Unit and reporting to the Drumming Supervisor. The incumbent in this position will ensure that all customer requests are properly and accurately captured, executed and promptly communicated to the Supervisor.

Minimum Requirements

Grade 12 with proficiency in English (Maths and Science preferred) Good knowledge of Microsoft office package Post Matric qualification will be advantageous 3 years' experience in Operations / Logistics / Planning / Administration / Customer services / Stocks control Experience in Bulk Liquid Storage Facility/Terminal Operations SAP knowledge and experience Understanding of SHEQ Systems (ISO 45001, ISO 9001 & ISO 14001) Knowledge of Verified Gross Mass tally (VGM) and International Convention for the Safety of Life at Sea (SOLAS) systems would be advantageous

Duties and Responsibilities

Ensure that customer orders are captured timeously onto the system and ensure proper planning and scheduling of activities thereafter Ensure that orders are verified and vetted within the agreed deadlines Ensure that amendments to orders and customer request are timeously updated and communicated to the Drumming Supervisor Ensure stock is allocated for drumming orders and reconciled accurately after completion Monitor and investigate stock discrepancies on drumming tanks Monitor and ensure that all drumming orders are executed and closed properly and on time Follow up on orders not actioned according to planned dates; update the system accordingly and discuss deviations with customers and the Drumming Supervisor Manage out of the norm or special requests and inform the Drumming Supervisor if required, keep detailed records of all changes for dissemination Track and manage all order product changes and destination changes as required by the customer Liaise with internal and external stakeholders daily to ensure that reports, queries and requests meet the required service Ensure that all orders, request and amendments are timeously managed with the site personnel and various internal departments Track and monitor progress on all orders and provide feedback to the customers and Drumming Supervisor Manage customer`s consumables required for efficient drumming operations including drums, labels, pallets Ensure that all Drumming operations data and receipts are filed and available when required Ensure that the Drumming TES time schedules are checked and signed off within the time required Co-ordinate and manage the issuing of PPE to the Drumming staff Creation of maintenance notifications and following through that all work is completed within expected time Conduct weekly and monthly slop count Request slop drum batch numbers for all slop drums generated Ensure that all slop drums are properly labelled and are within the agreed ageing period Arrange the upliftment of slop drums with the relevant internal and/or external customers Produce the monthly slop drum statistics Track the filling, stencilling, preparation and cleaning of drums Receiving of empty drums and dispatching of full drums as per procedure Inspection and filling of photographs as per procedure Assist the Drumming Supervisor in checking the Data Logger report Adhere to BTT policies and procedures in all aspects of operations & SHEQ Ensure compliance to OHS Act, SHEQ systems (ISO 45001, ISO14001 & ISO9001) and other industry applicable legislation Ensure that all accidents/Incidents/CAR's are logged and reported to the Drumming Supervisor Ensure all customer complaints or other incidents are logged, investigated and reported to the Drumming Supervisor Comply with all drumming, planning, stocks control and other business procedures, standards and work instructions Ensure all filing requirements are timeously attended to Assist the Drumming Supervisor and other internal stakeholders with customer complaint investigations Generate month-end reports for the Supervisor Maintain a high level of communication between the Drumming, Logistics and all other departments within the company Ability to interact with and influence external and internal stakeholders Work overtime hours as and when required, handle supervisor duties in his/her absence Execute any other responsibility that is legal and lawful and is in the best interest of the Company

Knowledge, Skills and Abilities required

Ability to plan organise, prioritise and multi-task Excellent communication skills (written and verbal) Ability to display a practical hand-on approach Computer Literate Customer Focused Ability to work in a fast-changing environment and under pressure High level of integrity and confidentiality Must be able to work well in teams * High attention to detail