Job Description

Closing Date 2023/11/12
Reference Number MMH230123-14
Job Title DO NOT APPLY FOR THIS JOB TESTING PURPOSES ONLY Systems Tester
Position Type Permanent
Role Family Information Technology
Cluster TEST ROLEFIT
Remote Opportunity None of the time
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Bellville
Introduction

Introduction
Role Purpose Proactively manage and maintain the servers, operating systems, hardware and networking equipment required for the business to function optimally.
Requirements 12 years relevant experience (essential) 13 years computer operator/support experience (essential) ,Formal qualificationsGrade 12 or equivalent qualification, Formal qualificationsRelevant IT qualification, Onthejob training / qualificationsAdministrator certification in relevant operating systems, Onthejob training / qualificationsMCSE, Specific licensing or registrationIBM Manta course, Specific licensing or registrationIBMi System Administrator Certification, Specific licensing or registrationRelevant IBM Approved Badges, Onthejob training / qualifications:MCSE, Specific licensing or registration:IBM Manta course, Specific licensing or registration:IBMi System Administrator Certification, Specific licensing or registration:Relevant IBM Approved Badges, Formal qualifications:Grade 12 or equivalent qualification, Formal qualifications:Relevant IT qualification, Onthejob training / qualifications:Administrator certification in relevant operating systems, Communication skills Problemsolving skills Critical thinking Planning and organising skills Interpersonal skills Analytical skills , Knowledge of client/server computing environment technologies Knowledge of server operating systems and server management Knowledge of performance analysis and tuning to increase throughput and reliability. Knowledge of Windows, Windows Server, VMware, Active Directory, Cisco or Extreme network equipment Knowledge of Power Systems Tools like DBU, Implementer, MQ, XCOM, Connect Direct, Mimix
Duties & Responsibilities INTERNAL PROCESS Participate in the development of server usage policies and standards as and when necessary. Build, operate, maintain and troubleshoot servers and server infrastructure ensuring adherence to service level agreements and security standards. Perform regular database clean ups to ensure errors and inconsistencies. Monitor system logs and activity on servers and devices in line with business expectations. Plan new server deployments and document server builds to ensure that these respond to change and quality requirements. Install serverside software as and when needed ensuring that appropriate information is sent to users. Allocate and maintain system disks and memory and add and configure new workstations as and when needed. Manage Active Directory environment and create, add and manage users in line with business expectations. Provide 3rd Level support for IT requests and Help Desk tickets to ensure effective and timeously query resolution. Collaborate with other departments to identify and resolve performance issues and recommend corrective measures where possible. Evaluate and test new hardware and software for client/server applications to ensure stability and functionality. Monitor and maintain MS Exchange and resolve hardware and software system issues that arise to ensure continuity. Create and implement change management requests and install and configure systems according to approved change requests. CLIENT Provide authoritative, expertise and advice to clients and stakeholders. Build and maintain relationships with clients and internal and external stakeholders. Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed. Make recommendations to improve client service and fair treatment of clients within area of responsibility. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service. PEOPLE Develop and maintain productive and collaborative working relationships with peers and stakeholders. Positively influence and participate in change initiatives. Continuously develop own expertise in terms of professional, industry and legislation knowledge. Contribute to continuous innovation through the development, sharing and implementation of new ideas. Take ownership for driving career development. FINANCE Contribute to the financial planning process within area. Identify opportunities to enhance cost effectiveness and increase operational efficiency. Manage financial and other company resources under your control with due respect. Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies Examining Information : Analyses and processes information asks probing questions strives to find solutions to problems, Interpreting Data : Interprets data rationally by quantifying issues applies technology as a means to evaluating data evaluates information objectively, Team Working : Works participatively with others is democratic and encourages team contributions collaboratively involves others in decision:making, Meeting Timescales : Is target focused and meets deadlines is punctual and keeps to schedule is reliable in finishing tasks, Checking Things : Is meticulous in finding errors ensures accuracy by being thorough and checking details produces high quality work by being detailed, Following Procedures : Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes, Managing Tasks : Manages tasks by being organised and methodical plans activities systematically sets priorities for tasks, Taking Action : Takes action to make things happen uses initiative to start things up shows drive and invests personal energy, Examining Information:Analyses and processes information asks probing questions strives to find solutions to problems, Interpreting Data:Interprets data rationally by quantifying issues applies technology as a means to evaluating data evaluates information objectively, Team Working:Works participatively with others is democratic and encourages team contributions collaboratively involves others in decisionmaking, Meeting Timescales:Is target focused and meets deadlines is punctual and keeps to schedule is reliable in finishing tasks, Checking Things:Is meticulous in finding errors ensures accuracy by being thorough and checking details produces high quality work by being detailed, Following Procedures:Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes, Managing Tasks:Manages tasks by being organised and methodical plans activities systematically sets priorities for tasks, Taking Action:Takes action to make things happen uses initiative to start things up shows drive and invests personal energy.

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

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