Job Description

?? WERE HIRING | DMC RETAIL TRAVEL SPECIALIST ??
? Location: Johannesburg Northern Suburbs
Are you passionate about crafting exceptional safari and travel experiences? Join a dynamic Destination Management Company where creativity, precision and guest delight are at the heart of everything we do.
? Key Outputs:
Creative planning and designing of bespoke itineraries
Managing the full reservations process from quote to finalising, invoicing and travel documents
Ensuring guest budgets and expectations are achieved
Proactive selling of products and services to create the best possible safari experience
Calm, professional servicing of agents and guests
Emergency duty and early/late shifts on a rotational basis
Upholding strong conservation and sustainability values
? Knowledge Required:
Passion for service excellence
In-depth knowledge of Tourplan
Strong geographical knowledge of South Africa, Southern & East Africa
Willingness and aptitude to learn
? Skills Required:
Understanding of travel industry channels and sales methodologies
Strong commercial and strategic thinking
Problem-solving and decision-making skills
Experiential creativity (crafting unforgettable journeys)
Excellent computer skills including:

• Tourplan (advantageous)
• MS Office (Word, Excel, PowerPoint, Outlook)
• WETU

? Personal Characteristics:
Excellent interpersonal and communication skills
Strong attention to detail and organisation
Sense of urgency and effective time management
? Experience Required:
Minimum 35 years tour consulting experience
? Apply Now:
Send your CV to

Skills Required