Job Description

Who are we?

Safrican is a respected life insurer with a footprint in SA and a subsidiary in Eswatini. Safrican has over 2 million principle lives covered and more than 7 million lives assured, the company has grown from strength to strength since 2004.

What will you do?

Team Leadership

• Lead, motivate, and develop a high-performing team of distribution support professionals.
• Provide guidance, coaching, and regular performance feedback to team members.
• Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.

Sales Support:

• Collaborate closely with the Group Distribution Sales team to understand their needs and challenges.
• Design and implement effective processes to support the sales team's activities, including lead generation, proposal preparation, and post-sales support.
• Ensure efficient distribution of sales materials, contracts, and other relevant documentation to facilitate the sales process.

Management of the end-to-end leads process, this entails

• Leads Qualification and fulfilment
• Leads distribution
• Leads monitoring and reporting

Relationship Management:

• Build strong relationships with key stakeholders, including brokers, agents, and internal partners.
• Serve as a point of contact for distribution-related inquiries and concerns, addressing them in a timely and effective manner.
• Collaborate with cross-functional teams to align distribution strategies with broader business objectives.

Training and Development:

• Coordinate training programs for the sales team, ensuring they are well-equipped with product knowledge, sales techniques, and relevant tools.
• Develop and deliver workshops, webinars, and training materials to enhance the sales team's capabilities.

Process Improvement:

• Continuously assess and refine distribution support processes to streamline operations and enhance efficiency.
• Identify automation and technology solutions to optimize workflows and reduce manual efforts.

Compliance and Quality Assurance:

• Ensure that all distribution activities comply with industry regulations and company policies.
• Implement quality control measures to maintain accuracy and consistency in sales support materials.

What will make you successful in this role?

• Proven experience (8 - 12 years) in distribution support, sales operations, or related roles, preferably in the insurance or financial services industry.
• Experience in engaging with key business and external partners across all levels (especially at senior levels)
• Experience in working/ applying commercial, business and financial principles
• Previous report writing experience
• Project management experience
• Leadership experience

Qualification & experience

• B Com Management or any other related fields of study
• Postgraduate qualification in management will be an added advantage

Knowledge and Skills

• Support business strategies
• Strong leadership and team management skills, with a track record of building and developing successful teams.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across departments and with external partners.
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Proficiency in CRM and sales enablement tools.
• In-depth understanding of group insurance products and distribution channels.
• Demonstrated ability to drive process improvement initiatives and embrace technological advancements.

Personal Attributes

• Business insight - Contributing through others
• Experience in engaging with key business and external partners across all levels (especially at senior levels)
• Experience in working/ applying commercial, business and financial principles
• Previous report writing experience
• Project management experience
• Leadership experience

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing strategically

Collaborates - Contributing strategically

Cultivates innovation - Contributing strategically

Customer focus - Contributing strategically

Drives results - Contributing strategically

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Safrican is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

Safrican as part of the Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. Safrican's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam