Clicks Centurion DC is on the hunt for an exceptional Dispatch Supervisor ( day and night shift) , who will be responsible for the co-ordination of operational activities within a multi-disciplined environment, assuming full responsibility for all key performance indicators.
Job description
Purpose and Objectives
Will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multi-disciplined environment.
To hold the daily SGM meetings, address
performance
and training needs to ensure improvement.
To manage employees to achieve
productivity targets
and take remedial action where required
To assist in planning for staff requirements based on volume, aligned to planned budget
To action and manage daily/weekly reporting
To adhere to statutory
health and safety
requirements, housekeeping
standards
and all other internal
policies
to ensure compliance
Ensure that the KPI board is completed correctly and timeously
To achieve the KPI's in the department within planned budgets and schedules and ensure a proper handover between shifts
To ultimately deliver high levels of service to
Essential: 3 - 5 Years in a Distribution Centre
Preferably 1 year in dispatch department
Job Related Skills
Good planning and organizational skills
Excellent written and verbal communication
Good attention to detail and accuracy
Analyzing of operational statistics and processes
Persuading and Influencing others
Computer literacy (Minimum Intermediary level Excel and PowerPoint skills)
Job Knowledge
Knowledge of Distribution Centre processes and procedures
Business and management principles
People Management
Health and Safety
* Asset Management and Maintenance
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