Job Description

Dispatch Manager (Food & Beverage Industry) - Cape TownRequirements:Grade 12Computer LiteracyMust be able to read, write, speak, and understand Afrikaans & EnglishMathematical AbilityKnowledge/Skills:Minimum previous experience of 2 Years in a Warehouse EnvironmentOperational AgilityEnsure Vision, Mission and Values underpin all activitiesThe main purpose of this position:Manage the distribution and transportation of goods to the customer by ensuring that:The correct products are delivered on timeTo the correct customer and locationAt the correct temperatureDuties & Responsibilities:Dispatch:Plan, manage and evaluate all logistics operationsManage, motivate and control all the staff working in your section on a daily basisCheck that staff is at work and report absentees timeously to HREnsure that staff is wearing clean undamaged uniforms as per company policyEnsure that your line supervisors adhere to your instructions and perform their duties as per their job descriptionsCo-ordinate and handle the dispatch of goodsPlan the daily routes of all delivery vehicles.Ensure the sorting of picking slips into routes and ensure that all deliveries can be made with the available trucks, if there is a problem report to Operations ManageEnsure the timely loading of vehicles according to planned routesEnsure that all goods are double checked for deviations from quality standards before loadingDouble check weight of products before loadingManage the dispatch of late and in between ordersHandle and resolve customer enquiries about deliveriesLiaise with internal staff and managers, suppliers, logistics providers, transport companies and customersCheck to see that the trucks are back in the yard in time to be loaded, report to the Operations Manager if there are problemsCommunicate with staff regarding which trucks to load first and get invoices and sort accordinglyMake sure that there is staff to help load, and start loading trucks until others are able to take overManage the documentation and allocation of all products returned from customersTake all measures possible to prevent stock losses or theft of company propertyManage and ensure that all stock produced, is collected and sorted into the different routes in the Dispatch freezer. xe2x80x9cSTOCK CONTROLxe2x80x9cCo-ordinate and manage the receiving of goods plus storage of raw materials being deliveredEnsure the correct documentation of all goods receivedEnsure that the weights and quantities of all goods received are checked and documentedEnsure the immediate labelling of all products received for traceability purposesManage the receiving of late and in between deliveries from suppliersQuality / Food Safety and Health & SafetyManage, maintain and enforce food safety procedures and requirementsManage, maintain and enforce quality policies, procedures and requirementsManage, maintain and enforce health and safety legal requirements plus company procedureEnsure that all food safety and quality documents are completed timeously and handed to the HACCP section every end of the weekEnsure that new templates for all food safety and quality documents are sourced from the HACCP section every start of the working weekVehicles:Check and inspect all trucks for damages, cleanliness, general maintenance and refrigeration every MondayEnsure that drivers do not idle any vehicle unnecessarily for long periods while on the premisesCheck that trip sheets are completed dailyCheck that all necessary equipment is available i.e. spare wheel, jack and emergency triangleEnsure that all trucks are serviced within specified schedulesEnsure that all vehicles licences are renewed prior to expiryEnsure that all service records for all vehicles are completed / filedEnsure that a petrol log is kept for each truckMonitor vehicle movement on a continuous basis during the day and address deviationsMake sure that all drivers have valid PDP licences and are renewed annually prior to expiryKeep all truck & drivers documentation on fileGeneral:Attend weekly management meeting with Operations manager, section managers and supervisorsIdentify and resolve problems concerning transportation, logistics systems, imports or exports or customer issuesImplement and maintain best practice logistics principles, policies and procedures to improve operational and financial performanceEnsure that all expenses are documented and keep track of budget limitsNegotiate rates and contracts with transportation, fuel and logistics providers.Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to senior managementSupport continuous improvement initiatives and identify inefficiencies and cost optimisation opportunitiesIdentify and resolve any inventory discrepancies and ensure inventory and system records are in agreementHousekeeping:Ensure that the Dispatch area, Dispatch freezer and yard areas are clean, neat and tidy at all timesDo the cleaning sign off daily, to agree that the cleaning was done properlyEnsure that the Dispatch area, Dispatch freezer and yard areas are left in a neat condition at the end of every working dayNo stock is allowed to stand on the floor or left in the Dispatch area after hours, it must be sorted and packed in the fridgesCritical Limit:All stock must be dispatched on timeEnsure that there is no wastage or damage when dispatching the productsEnsure that there are no stock shortages when dispatching orders and report shortages to Operations ManagerEnsure that collections are handled as fast as possibleNo stock to be dispatched without correct paperwork in placeAll customer queries on delivery times to be handled as fast and professionally as possibleOther:Perform any other reasonable tasks as instructed and requested by Operations DirectorShould you meet the above requirements, we urge you to apply by forwarding your CV along with any supporting documents to shani@glass-house.co.za

JTJ Group