Job Description

Disability Services Operations Manager

Remote (South Africa) | Full-Time | 10 AM-6 PM AEST (Mon-Fri)

Hours:

02:00-10:00 SAST (to cover 10:00-18:00 AEST, Mon-Fri)

About The Well Team:

You'll work with our national, participant-centered care provider in Australia, specializing in disability care, case work support and domestic assistance (meal prep). We build SOP-driven, emotionally safe and compliant systems to deliver exceptional care.

What You'll Own:

End-to-end operations of our Disability Services division Compliance with Australian Quality & Safeguarding Standards SOP development, training modules and performance dashboards Virtual team leadership: daily huddles, mentoring, reviews KPI analysis and continuous improvement initiatives Cross-functional collaboration with Client Care, Operations and GoRC teams

Who You Are:

5 + years in senior management within disability support, aged care or community services Demonstrated success in compliance frameworks, disability, social care Experienced leading 20+ staff remotely across time zones Structured, process-driven and thrives under accountability Exceptional communicator with strong stakeholder management

Work Setup & Schedule:

Fully remote--occasional in-person meetings if needed Must be operational during Australian business hours (02:00-10:00 SAST) Self-disciplined, time-zone aware, and able to work autonomously

Why Join Us:

Full ownership of a critical division Collaborative, high-performance culture Professional growth across The Well & Co ecosystem

How to Apply:

Shortlisted candidates will go through the following steps:

Initial Video Interview Live Simulation Assessment Final Executive Interview
Job Type: Full-time

Pay: R100000,00 - R200000,00 per year

Education:

Bachelors (Preferred)
Experience:

HR: 2 years (Preferred)
Work Location: In person