will report to the Regional Admin Supervisor by handling a range of administrative duties to ensure smooth and efficient operations. This role involves maintaining accurate records, managing communications, and assisting with various administrative tasks as required.
Key Responsibilities include, but are not limited to:
Reports and Dashboards
Managing daily, weekly, and/or monthly reports that show the effectiveness of the various business units
Distributing said reports in the form of dashboards to the relevant Agent/Sales Manager
Kazang Retentions Worksheets - Device drop-offs
Using reports to identify devices that stop trading
Escalating these to the relevant Sales Executive/ Agent
Ensure that any issues related to this are resolved satisfactorily by escalating to the relevant department head.
General Sales Administration
Completes various admin tasks
Base Administration Responsibilities
Device orders
Stock Take
Any ad-hoc administration as required by the company
Does ad-hoc support work for the Regional Manager
Work weekends were necessary
In order to be considered for this position, the following requirements must be met:
Matric/Grade 12
3 - 5 years administrative experience
Experience in working with Data
Must have knowledge of a CRM Systems - CR, Freshdesk
Must be able to speak
Amharic
and
Somali
Technical Skills:
Computer literacy - MS Office suite
Advance Excel - preferred
Behavioural Competencies:
Able to work independently as well as member of team
Self-starter
Self-Management
Willing to work in a productive team
Excited about new ventures and eager to learn
Working hours:
Monday to Friday (standard office hours) and Saturday & Sunday (on a rotational basis)
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