Job Description

Key Accountabilities:

Ensure specified face to face meetings with clients per week (new clients, upselling business calls and service calls) Ensure specified non-face to face contact with clients per week Categorize and define a strategy per client for A, B and C clients with CRM calendar Effectively ensure interdepartmental communication in respect of each on-air campaign Ensure the campaign is effectively and accurately implemented Meeting monthly, quarterly and annual targets Successfully procure new business and close sales Develop methods to procure new clients Attend to meetings and administrative functions Research and draft accurate proposals Update the client database for all clients and capture all client activity regularly on the CRM software. Ensure that contact reports and completed and tracked in CRM Ensure thorough product knowledge Awareness of client's business activities and ability to Service clients professionally Retain a minimum of 75% of clients annually Ensure forward planning (complete quarterly plan for each) existing client Ensure that the Client has a great experience with the brand

New Business Development:

Successfully procure new business and close sales Achieve the set amount of client calls Achieve the specified target for new client applications Develop methods to procure new clients End client meetings with requests for referrals Effectively manage the client relationship via a plan CRM strategy Effectively ensure interdepartmental communication in respect of each on-air campaign. Ensure the campaign is effectively and accurately implemented

Administrative Functions:

Attend meetings Research and draft accurate proposals Update the client database for all clients and capture all client activity regularly on the CRM software. Renew existing client campaigns Pre-call / post call panning Categorize the client database Ensure that pipeline is accurate via the CRM System Ensure sales process and other processes are adhered to

Manage Key Trade Partnerships:

Build and Maintain close working relationships with key trade partners Manage the day to day needs of the clients, including airtime bookings and advert recordings etc Service clients professionally Add input into the drawing up of partnership contracts where need be Awareness of client's business activities Conceive and execute a Customer Relations Management strategy for these clients; including East Coast Radio management

Qualification Requirements:

Relevant Degree/ Diploma

Experience and Skills Requirements:

Code 08 Drivers License Preferably 2-3 years experience in the advertising and media sales environment 5-7 years experience in sales Business sales and marketing principles Excellent Communication Skills - written, verbal and telephonic. Customer Relationship Management * Relationship Builder