Job Description

Digital Marketing Manager - JhbJoin Our Dynamic Digital AgencyWe're on the hunt for a proactive and client-focused Account Manager to bridge the gap between our talented in-house team and our valued clients. Leverage your communication and coordination skills to drive projects and enhance client satisfaction!About iLogic: At iLogic, we merge creativity with technology, paving the way for digital experiences that captivate and convert. Nestled in the dynamic intersection of design, development, and marketing, our agency is dedicated to crafting digital solutions that elevate brands and catalyze their growth. From sleek website designs and robust e-commerce platforms to compelling marketing campaigns, our multifaceted team thrives on creating digital magic that resonates and reverberates across the virtual realm. By intertwining logic with innovative thought, we turn ideas into immersive digital realities, fostering connections, and propelling brands into the future. Explore a digital journey with iLogic, where your brand's potential is limitless, and every click connects with unmatched strategic creativity.Key Responsibilities:Client Management: Be the primary contact, understanding and managing client needs and expectations.Internal Coordination: Translate client requirements into actionable tasks, coordinating with internal teams like designers, developers, and marketers.Sales and Upselling: Identify opportunities for upselling and ensuring contract renewals.Project Planning & Execution: Oversee project scope, objectives, and ensure timely delivery with the highest quality.You'll be a Perfect Fit if You:Have proven experience in a similar role in a digital agency setting.Excel in communication, both with clients and internal teams.Can manage multiple projects and client accounts simultaneously.Are savvy in identifying and realizing sales opportunities.Navigating the Digital Landscape TogetherBe a pivotal part of our journey, ensuring smooth sailing of projects from conception through to completion, and ensuring our clients' visions are realized.Job Type: Full-timeSalary: R10,000.00 - R25,000.00 per monthAbility to commute/relocate:Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)Application Question(s):Project Coordination SkillsDescribe a situation where you had to manage multiple client projects simultaneously. How did you prioritize and ensure timely and quality delivery for all?Sales and Upselling AcumenCan you discuss a situation where you successfully identified and capitalized on an upselling opportunity with an existing client?Interdepartmental CollaborationHow have you effectively translated client requirements to internal teams in the past to ensure alignment and avoid miscommunications?Adaptability and Problem-SolvingDescribe a time when a project did not go as planned due to unforeseen challenges. How did you manage client expectations and find a resolution?Client Management ExpertiseCan you share a specific instance where you turned a challenging client relationship into a successful one, ensuring their retention and satisfaction?

JTJ Group