Job Description

Hello. Were Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, were improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum through a unique combination of deep human understanding and trusted science. Whats more, were achieving it in a company that were in control of. In an environment that were co-creating. And a culture thats uniquely ours. Care to join us. It isnt a question.With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, were uniquely placed to do this and to grow a strong, successful business.This is an exciting time to join us and help shape the future. Its an opportunity to be part of something special.About the roleThe role will be responsible for leading Digital Commerce for South Africa Consumer Healthcare to achieve a competitive to advanced level of value creation for our shoppers, customers and brands.This role will be accountable to achieve profitable digital commerce share growth objectives by developing the digital commerce and omnichannel strategies and capabilities in collaboration with Brand Managers, Commercial Excellence and Sales. Continuous evaluation of digital commerce strategy to optimise channel, customer, consumer offering and deliver superior digital shelf execution in partnership with Digital Lead.Key responsibilities

• End to end ownership of Digital Commerce portfolio and digital shelf
• Actively drive the Haleon Digital Commerce objectives both internally and externally
• Actively seek & exploit new Digital Commerce business opportunities; Test, learn & scale new opportunities in partnership with MEA Digital Mgr
• Build digital commerce capabilities
• Own Digital Commerce content delivery across the portfolio of brands & customers
• Brief Digital Commerce content requirements (imagery, descriptions, additional content, ratings & review) aligned to brand guidelines in cross collaboration with the Area, Customer Marketing and Brand Managers.
• With Channel Leads, set and deliver against Digital Commerce JBPs with Key Customers
• Daily management of eCommerce accounts (pure players & online only channels at traditional Key Accounts).
• Financial Management:

• Delivery on sales, G2N, customer investment and Gross Margin objectives
• Active driver of NRM initiatives

• Deliver on market share targets
• Strategic Account Planning & Account Development: To recognize and prioritize the key business development opportunities, risks and strategies that will maximize sales and profitability of each of the accounts within the portfolio.
• Create and execute strategies across accounts, guided by market dynamics, channel segmentation and channel strategy. Oversees alignment to overall Digital Commerce channel, customer plans and executes appropriately.
• Develop overall conclusions regarding accounts, markets, and competitive business results, using complex data from multiple sources. This requires proficiency in the use and interpretation of syndicated (e.g. AC Nielsen, Clavis) and/or proprietary information and databases. The findings are used to identify opportunities and forecast results.
• Lead customer negotiation, develop customer negotiation strategies and framework, operating to minimize exposure and maximize return for Digital Commerce pillar in partnership with Sales.

Talent & Capability:

• Leads the efforts across the LOC to build Digital Commerce Capability in partnership with commercial excellence and MEA / LOC digital lead.
• Expert leadership of the digital commerce capability in the brand teams, Customer Marketing, Sales,
• Grow employee and stakeholder engagement in an aligned digital commerce strategy.
• Actively lead and develop highly capable and empowered team who consider the shopper and customer in all they do and deliver. Set clear goals and objectives and ensure delivery through others.

Managing & Influencing Stakeholders:

• Work with MEA to share best practice, build strong digital assets for the portfolio and ensure our voice as a customer is understood and implemented in plans.
• Drive clarity on how data & analytics support digital commerce strategy. Optimize data reporting and analytics to deliver value and drive strong digital commerce programs.
• Scale best practice and ways of working within MEA and then packaging up the learnings
• Demonstrates good leadership skills to drive and crystallise objectives. Be people and performance agility driven and comfortable with ambiguity.

Qualifications and skillsEssentialBasic Qualifications:

• Solid eCommerce & Digital experience, preferably in combination with FMCG sales experience
• University degree in business administration, economics or related
• 3+ years of work experience within a FMCG organization
• Relevant commercial experience
• An understanding of the online & eCommerce marketplace
• Understanding of eCommerce channels & principles to win (omni-channel, pure players)
• Understanding and insight into Digital shelf principles & data analytics.
• Capable to manage many stakeholders at all levels within and outside the company

Preferred

• Strong skills in communication
• Working understanding of marketing, supply chain and financial management to ensure seamless cross functional working.
• Understanding of sales and forecasting processes,
• Financial numeracy to be able to build strategically sound, financially robust proposals that exploit opportunities within accounts.
• Can communicate with impact & across different levels across the organization and are able to influence the organization as an ecommerce ambassador
• Proven ability to work independently

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.Diversity, Equity and InclusionAt Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.Were striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.Accommodation RequestsIf you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. Well provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.

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