Job Description

Company Description:
We strive to provide the highest quality products to researchers within the biotechnology industry. We offer a broad range of diagnostic and bioresearch products, from antibodies to ELISA kits, and ensure timely delivery. Our solutions cater to hospitals, clinical laboratories, and academic institutions, adhering to standards set by the FDA and ISO. Based in Centurion, we provide exceptional technical support and customer service. with our dedicated sales and support teams traveling across South Africa. "We take the search out of research" by finding the best solutions for our customers' needs.
Role Description:
This is a full-time hybrid role for a Company Representative based in Cape Town. Some work-from-home is acceptable. The Company Representative will be responsible for maintaining and expanding customer relationships. providing technical support. and ensuring customer satisfaction. Tasks include managing customer accounts. conducing regular customer visits. delivering product presentations and providing training on product usage. Additionally, the role involves continual communication with customers to address their needs and concerns and collaborating with internal teams to enhance service quality.
Must have a passion for science and working with people / sales personality and motivated to reach sales targets. We are small and we dont have a CRM and all the latest tools and systems so the person should be an independent worker with an entrepreneurial mindset.
Qualifications:

• Excellent customer relationship management skills
• Strong technical support and problem-solving abilities
• Effective communication and presentation skills
• Experience in the biotechnology or healthcare industry
• Ability to work independently and manage time efficiently
• Proficiency in using office applications
• Bachelor's degree in Lite Sciences. Biotechnology, or a related field
• Travel regularly to customer sites
• Al least 1 year experience in biotechnology sales
• BSC honours
• Life science experience with food technology background

Requirements:

• Bachelors degree (preferably in Biotechnology, Microbiology, or related field)
• Valid drivers licence and own reliable vehicle
• Proven experience in biotechnology research with a strong focus on Microbiology
• Sales experience, ideally within the biotech, chemical, or laboratory sector
• Willingness and ability to travel within South Africa as required

Office hours:
8:00-17:00