Diagnostic Technical Reprsentative Global Grade 10
Polokwane, LP, ZA, South Africa
Job Description
Key Output
Ensure improved product health for all products in area of responsibility
Provide support for new product introduction
Present product issues to management
Compile informative product issue reports and address to Service Engineering and management
Provide expert technical support for Warranty resolution and 1-hour training sessions
Ensure effective self-management and performance ownership
Ensure resolution of product issues according to Service Letter guidelines
Qualification, Experience Qualified and Competencies
Qualified Artisan. [Mechanic in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) with minimum 5 years post-apprentice/learnership experience]
Demonstrated practical and theoretical training skill
Sound interpersonal relationship skills
Computer Literate (MS Office & SIS ET)
Trouble shooting, problem solving and failure analysis skills
Applicable product knowledge
* Familiar with the use of Service Technician Workbench
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Job Detail
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Job IdJD1501488
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPolokwane, LP, ZA, South Africa
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EducationNot mentioned