Job Description

DevOps Operations Specialist (Advanced) - Gauteng - ISB5102621

About the job DevOps Operations Specialist (Advanced) - Gauteng - ISB5102621

Our client requires the services of a Software Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office rotation

• Amazing brand with innovative technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Until December 2026

EXPERIENCE: 4-6 Years related working experience.

COMMENCEMENT: As soon as possible.

QUALIFICATIONS/EXPERIENCE

• IT Experience (4-6 Years)
• Higher qualification in computer sciences or equivalent qualification.
• ITIL qualification or experience
• IT Support experience
• Network experience
• Agile Methodology
• IT Process improvement methods as well as risk related control frameworks and practices will be an advantage. (COCO, COSO, CMM, COBIT, etc.)

ESSENTIAL SKILLS

• Higher qualification in computer sciences or
• Higher qualification in information systems
• IT Operations Experience (on-Prem or Cloud)
• Conceptual knowledge of IT Infrastructure and Application hosting environments.
• Working across multiple IT teams.

ADVANTAGEOUS SKILLS:

• Fluent in English including Business reading and writing.
• German Speaking advantage (not a pre-requisite)
• GROUP IT experience advantage (not a pre-requisite)
• Agile and DevOps Understanding
• IT Infrastructure technologies: Data Centres, Networks, Servers, Storage, Platform, Middleware
• Cloud Technologies: AWS, Azure, etc.
• ITSM (IT Service Management)
• IT Operations Frameworks
• ITIL (IT Infrastructure Library)
• Disaster Recovery Management
• IT Infrastructure Operations
• IT Process Steering
• IT Process Governance
• IT-SCM (Service Continuity Management)
• Technical Life Cycle Management (TLM) understanding
• Service Now (SNOW) understanding
• Excellent interpersonal and organizational skills with ability to communicate effectively (both verbally and written) with both technical and non-technical colleagues / users.
• Should be willing to deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might exist.
• Ability to work as part of a team, inter dependant as well as independently and submit deliverables on time and in excellent quality. SELF STARTER.
• Above board work ethics this is of utmost importance.
• Flexibility to take up different tasks in the project.
• Willing and able to travel extensively, for up to 2 weeks at a time (international).

ROLE:

• Operational support for IT reliability planning with a focus on:
• Supporting IT Service Continuity Management (ITSCM), Availability Management (AM) and Technical Lifecycle Management (TLM) feature teams by:
• Maintaining Confluence pages.
• Maintaining process templates.
• IT Process Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on ITSCM, AM, Service Lifecycle Management.
• Review and reporting of the status of mandatory artifacts and activities.
• Maintenance of customer base data.
• Monitoring and reporting of IT-SCM, AM and TLM topics within the GROUP Group.
• Engage with stakeholders of ITSCM, AM, TLM Crisis Management and Emergency Management when required.
• Engaging with GROUP Dev/Ops Teams (Infrastructure and Applications) in support of ITSCM, AM and TLM.
• Interfacing with other experts regarding IT-SCM, AM and TLM topics in support of the relevant reliability planning feature team.
• Attending of all Agile ceremonies and actively taking part in the ceremonies.
• Adherence to the ZA IT HUB rules, policy and regulations.

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iSanqa Resourcing