Desktop Support Specialist (gqeberha/pe)
EC, ZA, South Africa
Job Description
Forvis Mazars, a leading international audit, tax and advisory services firm, has a challenging opportunity available in our IT department based in Gqeberha/PE. The person would be tasked with providing a support service to ensure that PCs (IT equipment), telephones, printers, cell phones and equipment are functioning optimally at all times.
Duties and Responsibilities
Provide 1st and 2nd level support Resolve and close IT incidents Escalate unresolved incidents Follow up on unresolved incidents Setup new PCs for users and ensure that they are functional Assist with the administration of the intranet Provide user support training and coaching Liaise with suppliers with regards to IT equipment
Minimum Requirements
Minimum of 2 years' experience in a desktop support environment within a corporate environment Grade 12 qualification plus A+/N+/MCTS qualification Skilled in the resolution of PC hardware problems Skilled in the resolution of operating systems and application software problems Be proactive Focus on providing high levels of customer service Be able to work as part of a team High levels of quality and detail orientation * Be able to cope with pressures and setbacks
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1555385
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationEC, ZA, South Africa
-
EducationNot mentioned