Job Description

Depot Manager - Mthatha, Eastern CapeNTERNAL AND EXTERNAL ADVERTISEMENTAB350 a leader in providing rural communities with scheduled bus commuter services in the eastern side of the Eastern Cape region. It compromises of the Head Office in Mthatha, and eight depots located in Mthatha,Butterworth, Lusikisiki, Mt Frere, Bizana, Matatiele, Queenstown and Ngcobo. The companyxe2x80x99s approvedEmployment Equity Plan and targets will be considered as part of the recruitment process aligned to the companyxe2x80x99s employment equity strategy and is looking for a suitably qualified and experienced candidate to fill the following position/s:Position : Depot Manager(2)Reports to : Operations ManagerDepartment : OperationsLocation : AB350 DepotPURPOSE:The purpose of the Position of a Depot Manager position is to support office of the Chief Operations Officer in managing the overall running of Operations and Technical department within the company, thus including customer liaison, effective management of labour, financial management, productivity, quality control, policy implementation and safety measures.QUALIFICATIONS AND EXPERIENCE: *Bachelorxe2x80x99s Degree in Business Administration/TransportManagement/Commerce * Proven track record (at least 5 years of experience), with three(3) years in a management position with experience in general management in a passenger transport operation, fleet management, workshop management and/or budgetary oversight.REQUIRED COMPETENCIES:1. Manage staff at the depot and responsible for the overall day to day running of all depot operations, thus bus operations as well as technical.2. Make sure that transport operations meet its performance and safety targets, monitoring it and reporting to senior management;3. Write report and present options and recommendations to clients and senior.4. Advice on policy and strategic developments and examine business decisions (pricing policy, level of service provision, timetable changes) to assess their impact on passengers;5. Ensure that all operations are carried out in accordance with South African laws and regulations, particularly relating to health and safety and traffic regulations6. Manage and supervise staff, organise work shift rotas7. Minimise disruption and resolve any unscheduled delays, having to make decisions in difficult situations to avoid contract variations8. Assist in analysing results of surveys on passenger/customer satisfaction and start new projects to improve performance9. Ensure that the services are run in line with the approved schedules10. Make sure that transport services are available to all through social inclusion initiatives by improving bus availability11. Market passenger services to encourage greater passenger use of particular routes and methods of transport12. Liaise with passenger watchdogs and other professional bodies like road transport Management [RTMS] when required13. Participate in a disciplinary hearing i.e. case initiator, witness, chairperson.14. Manage and direct operations team at depot level to achieve companiesxe2x80x99 business targets.15. Assist in developing or updating standard operating procedures for all business operational activities and ensure team follows standard operating procedures for all operational functions.16. Build strong relationships by addressing customer issues and complaints in a timely manner.17. Provide operational support and guidance to staff at the depot.18. Manage work assignment and allocation for staff.19. Maintain accurate and clear documentation for operational procedures and activities.20. Work in compliance with company policies and procedures, relevant employment laws.21. Comply with all reporting requirements.22. Support operational risk and audit process.23. Develop, implement, and maintain quality assurance protocols.24. Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organizationxe2x80x99s internal capacity.25. Actively pursue strategic and operational objectives of the company26. Ensure compliance with OHS Act27. Maximising growth and profitability28. Ensuring that high levels of service are maintained by improving bus availability.29. Holding team meetings30. Liaising with key local stakeholders to make sure their challenges are addressed i.e. forum meetings, passenger forum meetings.31. Monitoring and Managing stock levels of both wet stock and rubber.32. Analysing turnover and profitability33. Manage Depot revenue, costs, and budget compliance.34. Effectively minimising of operational, technical and financial risks.Applications must be submitted to: recruitment@ab350.ltd.Closing Date: 25 January 2024Job Type: Full-timeSalary: Up to R40,000.00 per monthAbility to Commute:Mthatha, Eastern Cape (Required)Ability to Relocate:Mthatha, Eastern Cape: Relocate before starting work (Required)

JTJ Group