Job Description

VMMC_DSD - VMMC Direct Service DeliveryDescriptionRight to Care is looking for suitable candidate for a Demand Creation Officer X 1 at KwaZulu Natal uMgungundlovu district
PRINCIPAL OUTCOMES
KEY PERFOMANCE AREA (KPAs) KEY PERFORMANCE INDICATORS (KPIs)
Programme Output

• Introduce the VMMC programme to communities and conduct profiling by means of various sources.
• Based on the results obtained from community profiling, allocate Social Mobilisers to various supported areas by means of GIS Mapping in order to ensure proper coverage of target/pivot populations.
• Coordinate and supervise demand creation activities performed by Social Mobilisers within various Right to Care- supported areas.
• Schedule demand creation activities (i.e. information sessions, talks, events, etc.). aimed at promoting VMMC in designated areas (i.e. door-to-door visits, events at taxi ranks, youth clubs, malls, etc.).
• Create appropriate demand creation training plans based on training needs analyses.
• Engage with clinical roving teams to create accurate and proper service delivery schedules.

Reporting

• Draft monthly plans for VMMC social mobilisation.
• Draft and submit weekly reports that outline activities completed and the number of leads.
• Schedule and maintain a monthly calendar of VMMC outreach activities.
• Submit weekly and monthly reports of the social mobilisers performance to the Demand Creation Coordinator.

Stakeholder Management

• Actively engage with community leaders and structures in communities surrounding VMMC facilities to promote VMMC services and to identify demand creation opportunities.
• Actively seek out opportunities for Social Mobilisers to participate in events and collaborate with organisations, government and/or schools for VMMC service delivery.
• Collaborate with local stakeholders (Community Based Organisations and other partners) to ensure proper coordination of social mobilisation campaigns.

Staff Management

• Mentor Social Mobilisers by addressing their challenges and barriers that prohibit them from reaching their targets
• Conduct weekly performance reviews of targets reached by Social Mobilisers.
• Identify training and development needs and compile development plans for team members.

Administration

• Work with Demand Creation Coordinator and Booking Agent to ensure that transport is arranged for clients.
• Submit weekly lead books to the Demand Creation Coordinator.
• Check the accuracy of demographic and contact details specified in lead books.
• Report the number of confirmed VMMC clients to the team leader of the roving teams at least a week prior to the procedure date.
• Share a schedule of VMMC procedure dates and pickup points with the Driver.

Business Continuity

• Perform any other relevant and reasonable tasks which may be required from time to time.
• Fill in for other counsellors, Admin at sites as and when required by line management.
• Assist in collection and delivering of clients
• Familiarise self with rules and regulations of the Health Act and other relevant legislation.
• Familiarise self with Right to Care standards, policies and procedures.

Generic Job title: Demand Creation Officer
Specialisation/Focus Area: VMMC
Main purpose of the job: This position is responsible for the proper supervision of Social Mobilisers and to assist in the development and implementation of localised demand creation plans.
Occupational Category: Skilled Technical and Academically Qualified Workers
Date Described: October 2024
Department: VMMC - CDC
Required Minimum Qualifications: Matric (Grade 12) and a Certificate in Marketing and Communications. A valid South African drivers license endorsed with a PrDP (Professional Driving Permit) is compulsory.
Desirable Qualifications: A Diploma in Marketing, Communications and/or Health Promotion.
Required Minimum Experience: Two years experience in organising and overseeing health promotion events, activities and projects at a community level in cultural-specific contexts. Excellent written and verbal communication in both English and local vernaculars.
Desirable Experience: Three to five years experience in organising and overseeing Health Promotion events, activities and projects in various cultural-specific contexts. Excellent written and verbal communication in English and local vernaculars