Job Description

Job Classification

Job Req - 141995

Closing date - 26 September 2025
Job Family
Information Technology
Career Stream
It Application Development
Leadership Pipeline
Manage Managers

Job Purpose

To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment.

Job Responsibilities

Manage and deliver all innovation and business as usual initiatives/ work requests for the delivery team within agreed scope, budget and timelines

Monitor and report on delivery progress /delays at the Stand-Up ceremonies and other required / operational meetings

Preparing necessary reports and Dashboard - weekly and monthly.

Manage support and maintenance, application health and stability.

Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.

Maintain effective and productive relationships with vendors, mange vendor contracting, invoicing and payment processes for assets and teams under your management.

Manage incidents / response time within SLA > 95%

Manage System uptime maintained > 99.5% across all assets in my squads

Compliance and risk management - manage risks and audit finding to plan, ensure team compliance and policy acknowledgments are kept current

Resource and Capacity management for Innovation Projects and Business as Usual.

Overall recoveries managed to plan across: manager overtime and standby costs.

Ensure Development Plans in place for all members in each squad and status tracked.

Implement a coaching model per squad, cascaded down the levels - senior to mid, mid to junior - all team members have a coach and at minimum monthly coaching engagements.

Build a team culture of excellence, collaboration, inclusivity and competence.

Identify training, knowledge transfer and self-development opportunities and implement per squad.

Contribute to attainment of GT DEI and IP flip objectives targets through promotion, recruitment and conversion of talented DEI candidates.

Technical Knowledge

SQL, C/Python, Java program language, AIX, Oracle, Wintel, z-Linux, WAS, SAS
Essential Qualifications - NQF Level
Advanced Diplomas/National 1st Degrees Professional Qualifications/Honour's Degree Essential Certifications
Formal accreditation in professional field where applicable Minimum Experience Level

+5yrs years relevant technical qualification (Computer Science, IT)/ certification (Programming/IT)

More than 10 years financial services/IT experience, more than

5 -7 years management experience

Experience in Safe Agile, Technical Governance, PI Planning, Release and Change Management

Management environment with demonstrable ability to work with high workload under pressure.

Banking Industry Experience a bonus

Technical / Professional Knowledge

Budgeting Business administration and management Business principles Business terms and definitions Capacity planning Change management Client service management Communication Strategies Diversity management Employee training/development Financial Accounting Principles Governance, Risk and Controls Organisational behaviour theory Principles of project management Relevant regulatory knowledge Stakeholder management Strategic planning Talent management Business writing skills Management information and reporting principles, tools and mechanisms System Development Life cycle(SDLC) Role relevant related technologies ITIL IT Concepts Business Process Products and Services Behavioural Competencies
Building Partnerships Facilitating Change Inspiring others Business Acumen Driving for Results Selecting Talent Delegation and Empowerment
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Please contact the Nedbank Recruiting Team at +27 860 555 566