Job Description

We Go Places! How about you?

Immediate Superior: Stephen Antrobus


Job Grade: 7


Location: Cape Town Tygervalley

Function: Supply Chain

Sub Function: Customer Services & Logistics

Type of Contract: Permanent

Reference Number: 146104


Closing Date: 3 October 2025



Key Performance Areas would include, but are not limited to:



Strategic & Financial Results


Drive productivity and cost effectiveness with daily operations in load planning

Ensure operational execution of daily delivery plans in line with productivity performance requirements.


Operational Results


Manages daily delivery planning and delivery execution activities for assigned Depots including reporting and data management (master data).

Track delivery plan execution with designated vehicle tracking system (DRM).

Update and distribute daily delivery plan exception reports and distribute to relevant Depots and Planning teams.

Compile month end reports based on planning specific metrics and monthly efficiencies by Depot.

Provide monthly feedback on performance against operational and customer service objectives.

Provide back up to the Transport Planners.

Execute all deliveries within operational performance requirements, as per the daily load plan.

Manage all delayed and missed deliveries with relevant Depot Teams and communicate.

Optimise customer TAT through regular engagement between customer receiving departments.

Daily load plan exception reports updated and distributed to relevant Depot and Planning


Customer & Relationship Results


Build effective relationships with external and internal stakeholders

Professional communication, behaviour and actions to achieve credibility, trust and respect with internal and external stakeholders.

Conduct all mandatory stakeholder engagement and pro-actively initiate additional


communication when required.


Frequent communication throughout each delivery day to manage execution of the daily load plan

Review of previous day's load plan execution with Depots

Monthly feedback on overall load plan performance and SLA adherence to Depots/Regions


Innovation & Improvement Results


Continuously review systems and process to improve efficiency and cost savings

Develop new and improved ways that reduce effort, cost and time or improve understanding, alignment and execution

Participate in any process improvement projects that may be allocated from time to time.


Leadership Results


Take responsibility for own development and contribute to team effectiveness

Displaying Heineken beverages values

Conduct regular one on ones with Transport Planners, 360 values score feedback, IDP and annual performance management reviews conducted

Support a high-performance culture and a climate of employee engagement and growth

Take responsibility for personal improvement and skills development


Competencies



The successful candidate must have the following qualification, skills and experience:


A 3-year Diploma and or bachelor's degree, preferably in Logistics.

Minimum of 1 to 2 years route planning experience.

Routing and Scheduling system, vehicle tracking and telematics experience advantageous.

Working Knowledge of SAP R3, Roadshow, TMS systems experience


The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.