Job Description

A leading retailer based in Ballito is seeking a passionate and experienced Deli Manager to oversee the daily operations of their department.
The ideal candidate will have a strong background in food service, menu development, and staff management, with a hands-on approach to maintaining high standards in food safety and customer service
Minimum Requirements:

• Matric (Grade 12)
• Tertiary qualification in Fresh Food Management, Hotel Management or equivalent
• Minimum of 3 years experience in managing a service retail department
• Background in catering or as a chef will be advantageous
• Knowledge of food safety protocols and cold chain management
• Proven leadership and staff management skills
• Strong computer literacy (MS Office and POS systems)
• Willingness to work retail hours

Skills & Competencies:

• Passion for food and the fresh food industry
• Excellent planning and organizational skills
• Strong interpersonal and communication abilities
• Innovative thinker with a flair for new ideas
• Solid understanding of customer buying habits and the FMCG retail landscape
• Ability to work under pressure and meet deadlines

Key Responsibilities:

• Oversee the full operation of the Department
• Menu creation and costing
• Production planning and stocktake management
• Monitor department targets, profitability, and promotions
• Ensure hygiene and sanitation standards are met consistently
• Manage stock levels, pricing, and Point of Sale (POS)
• Lead and motivate staff to deliver excellent customer service
• Open and close the department as required
• Keep abreast of international food trends and bring innovation to the offering
• Implement controls to maintain optimal stock levels and correct sales mix
• Ensure compliance with all legal and food handling requirements
• Manage financial and operational aspects of the department

Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, should you wish to keep abreast with our active roles.
IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer personal information shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (POPIA).
For more information please contact:
Teshina Pillay