Job Description

Debtors Controller & Receptionist

We are looking for an organised and meticulous Debtors Controller & Receptionist to join our team in Linbro Park, Johannesburg.

The purpose of the role is to handle the accounts receivable function by processing Purchase Orders received, dealing with customers' queries regarding the status of their orders, monitoring customer accounts, following up on outstanding invoices, and ensuring timely payments. In addition, the role includes managing front-desk responsibilities of answering incoming calls and routing them.

The key responsibilities for this role include:

Debtors Control Duties:

Generate and send customer invoices/statements in a timely manner. Receive and process Purchase Orders in an accurate and timely manner. Monitor and reconcile customer accounts. Follow up on overdue invoices via phone, email, or written communication. Maintain accurate records of all communications with debtors. Process receipts and allocate payments in the accounting system. Liaise with customers to resolve invoice queries or payment disputes. Prepare regular aging reports and provide updates to management. Work with the finance team to escalate long-overdue accounts

Reception Duties:

Greet and assist visitors, clients, and staff in a professional and friendly manner. Answer and direct incoming telephone calls and take accurate messages. Manage the reception area to ensure cleanliness and order at all times. Handle incoming and outgoing mail and courier services. Provide general administrative support (e.g., filing, data entry, photocopying).

Required Qualifications & Experience:

Grade 12 / Matric certificate (minimum requirement). A certificate or diploma in accounting, bookkeeping, or office administration (preferred). 2+ years' experience in a similar dual-role or in debtors/accounts receivable and/or reception. Experience with accounting software IQ Retail (Preferred) and Microsoft Office Suite.

Required Skills & Competencies:

Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. High attention to detail and accuracy. Professional telephone etiquette and customer service skills. Ability to handle confidential information discreetly. Strong numerical and reconciliation skills. Ability to work under pressure and meet deadlines.

Required Personal Attributes:

Friendly and approachable demeanour. Reliable and punctual. Proactive and self-motivated. Team player with a positive attitude

Working Conditions:

Office-based position. Office hours (8am-5pm) with occasional overtime during month-end or peak periods

Department

: Administration / Finance

Reports to

: Finance Director/ Operations Director

Location:

Linbro Business Park, Sandton

Salary:

R15 000 - R20 000 Gross pm (experience dependent)

Job Type: Full-time

Pay: R15000,00 - R20000,00 per month

Application Question(s):

Do you have experience with accounting software such as IQ Retail or other?
Experience:

Receptionist/Admin: 2 years (Required) Debtors/Accounts: 2 years (Required)
License/Certification:

Certificate in Accounting, Bookkeeping/Office Admin (Preferred)
Work Location: In person