Job Description

Position Summary

We are seeking a highly organised and experienced Debtors Control Assistant to join our Finance team. This is a

100% office-based role

(no remote work option) and requires a strong background in debtor management. The ideal candidate will have at least

5 years' proven experience in debtors

, with

property industry experience strongly preferred

. This position is best suited to a professional, well-groomed individual who thrives in a corporate office environment and demonstrates excellent communication and negotiation skills.

Key Requirements:

Minimum 5 years' experience in debtors control/credit control. Experience within the

property industry

is highly advantageous and preferred. Proficient in debtor account reconciliations and allocation of payments. Computer literate with strong MS Excel skills; experience with MDA/MRI will be an advantage. Strong negotiation skills with the ability to handle complex debtor situations. Excellent verbal and written communication skills. Professional, well-groomed, and suited to a corporate environment. Ability to work independently, manage multiple priorities, and meet deadlines.

Duties & Responsibilities (including but not limited to):

Daily reconciliation and allocation of payments received to debtor accounts. Drafting and sending written correspondence (emails, WhatsApp messages, letters of demand, acknowledgements of debt, and payment agreements). Negotiating and managing payment arrangements and Acknowledgement of Debt agreements. Identifying and recovering outstanding debt from delinquent accounts. Preparing approval requests for management on negotiated settlements or arrangements. Investigating and reconciling debtor accounts to resolve discrepancies. Conducting pre-billing checks for interest on arrears and late payment penalties. Vendor registration of new and existing tenants where required. Maintaining professional communication with aged debtors and ensuring accurate records. Updating daily notes and reports on the MDA/MRI system. Preparing accurate and timely debtor reports with commentary for the Asset Manager, CFO, COO, and Debtors & Legal Manager. Supporting the Debtors & Legal Manager with reporting and administrative tasks. Performing other reasonable finance-related duties as required.

Ideal Candidate

This role requires a proactive, disciplined, and solutions-driven individual with excellent attention to detail. The successful candidate will be confident in managing debtor relations, negotiating settlements, and ensuring accurate financial reporting, while upholding professionalism in a corporate office environment.