Job Description

:

The primary responsibility of this position is allocating debtors' payments, tending to and resolving customer queries, collecting overdue monies as well as initiation and facilitation of new customer account applications.

Key Responsibilities:

Key priority is to provide a support function to the company's biggest clients.

Primary part of the finance division but with an absolute focus on clients and supporting the sales division on high value clients.

Weekly/Monthly reporting to FM and CFO regarding account terms.

Attending to and resolving customer queries.

Ensuring accuracy and effective reconciliations of accounts across systems

Generating and distributing monthly reports

Monthly reporting on client account performance

Responsible for opening and maintenance of accounts.

Accurately process documents within the agreed monthly schedule.

Assisting with ad hoc invoicing and issuing of credit notes.

Capturing and allocating receipts to invoices.

Sending invoices and statements to customers.

Conducting reconciliation of accounts.

Yearly Audit: Assist Auditors as and when required.

Requirements:

At least 5 years' experience in the debtors field and at least 5 years experience working directly with clients.

Proven experience with the collection of outstanding debt

Proven experience in a client facing role, building and maintaining relationships

Excellent computer skills are essential

Exceptional Interpersonal and networking skills

Excellent verbal and written communication skills

Proficient in English and Afrikaans; be able to read, understand and speak both languages fluently.

Administratively oriented and organised

Attentive to detail

Job Type: Full-time

Work Location: In person