Generate and issue customer invoices and statements
Allocate customer payments accurately
Reconcile debtor accounts and resolve discrepancies
Collections & Follow-ups
Follow up on overdue accounts via email, phone, or WhatsApp
Maintain an aged debtor's report
Escalate long-outstanding or disputed accounts to management
Customer & Internal Communication
Liaise with customers regarding payments and queries
Work closely with Sales, Operations, and Finance teams
Provide proof of invoices, statements, and payment confirmations
Reporting & Compliance
Prepare weekly/monthly debtor reports
Ensure compliance with internal credit policies
Maintain accurate records and audit trails
Skills & CompetenciesTechnical Skills
Strong numerical and reconciliation skills
Experience with accounting systems (Sage, Pastel, Xero, SAP, etc.)
Proficient in Excel (basic formulas, filters, aging reports)
Soft Skills
Excellent communication and negotiation skills
High attention to detail
Ability to work under pressure and meet deadlines
Professional but firm approach to collections
Minimum Requirements
Grade 12 (Matric)
Certificate/Diploma in Finance, Accounting, or Bookkeeping (advantageous)
2-3 years' experience in a debtors/accounts receivable role
Key Performance Indicators (KPIs)
Debtors days within target
Reduction in overdue accounts
Accuracy of allocations and reconciliations
Timely reporting and follow-ups
Minimal unresolved disputes
Job Type: Full-time
Pay: R10000,00 - R15000,00 per month
Work Location: In person
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