National Diploma/Degree in Accounting or Finance or equivalent
Minimum of 1 year experience in an accounts receivable or similar role.
Basic understanding of accounting principles
Proficiency in Business English, both written and verbal.
Understanding of basic accounting software. Proficiency in MS Office with intermediate Excel skills.
BEHAVIOURAL DIMENSIONS REQUIRED
Interpersonal Skills
Analytical Thinking
Organizational Skills
Communication Skills
Honest and hardworking.
Reliable and ethical
Negotiation Skills
Attention to detail.
Customer Service Orientated
Assertiveness. Problem Solving
BRIEF DESCRIPTION OF KEY PERFORMANCE AREAKEY PERFORMANCE AREA
Collect outstanding accounts within the credit period.
Execute debt collection activities in line with company policies.
Allocate customer payments accurately and timeously.
Perform required credit vetting for new and existing customers to minimize financial risk.
Monitor age analysis
Investigate and resolve problematic balances to minimize financial risk
Escalate unresolved issues with recommendations
Process refund request
Allocate customer payments from the bank statement
Process manual invoice, credit notes and debit notes
Liaise with Directors, Financial Manager, Sales staff, Customers, and Attorneys/Debt Collectors as needed to resolve account issues and support collections.
Provide general assistance to the Financial Manager and team members.
Assist in other positions and departments as required by operational needs.
Perform any other tasks assigned from time to time.
ADDITIONAL INFORMATION
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