Debtors Clerk
Areas of Responsibility:
Complete debtors function
Ensure timeous and accurate recording of all invoices, debit, and credit notes
Monitor accounts to ensure that payments are received timeously and are up to date
Administer Debtors / Debt collection follow up on outstanding accounts
Collect overdue monies and timeously flag overdue accounts to relevant staff and management
Daily, weekly, and monthly reporting including age analysis, reconciliations, processing
Accurate and constant follow up with customers regarding outstanding payments
Deal with queries from clients and reconcile customer accounts where necessary
Filing and ensuring all documentation sequence is controlled
Opening new accounts
Daily and monthly reporting to management
Knowledge, Skills, and Experience Required:
Excellent verbal and written communication in English and Afrikaans
Good time management skills, with ability to manage self and prioritise tasks
Ability to handle and deal with conflict situations
Strong listening skills
Matric or equivalent qualifications
Tertiary qualification (desirable but not essential)
Good working knowledge of MS Office and IT packages
Computer literacy
Impeccable business acumen in both written and verbal communication
Strong documentation skills
3-5 years experience in a similar role (Client Service / Debt Collection)
Previous debt collection experience and techniques advantageous
Excellent negotiation and communication skills
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