Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company.


We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.


Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.


And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we're

looking for

...

Vacancy

Distribution Center Manager

Business Overview

Business Overview

This is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Kempton Park: Tiger Brands

Role Outline

To take full operational, commercial and budgetary responsibility for the management of the warehouse. Ensure performance targets are met and exceeded. To lead by maintaining a high standard of ethics, compliance with company policies and operating procedures. To contribute to the development of strategy of the business as part of the team. To maximise the performance of the operation by directing the daily, weekly and monthly activities. Providing leadership, motivation, training and development of the workplace, executing against customer requirements, operational performance and "making DHL a great place to work".

Key areas of responsibility include:

Delivery of key financial performance measures

Managing Operations within the budget as set by the Client

Meet and exceed operational service levels.

Achievement of contractual Key Performance indicators.

Drive and develop team culture.

Encourage and reward constructive internal competitiveness to the benefit of client, DHL and individual employees.

Manage Human Resources

Management of team, ensure appropriate levels of Human resources to meet business needs, performance issues, training and development, employee productivity and recruitment and retention of staff.


Ensure appropriate staffing levels


Ensure high level of competence in staff


Manage Industrial relations by ensuring that appropriate disciplinary actions is taken.

Manage Relationships

Operationally manage relationship with Trade Union, conduct negotiations within budget levels maintain an healthy, positive relationship.

Compliance with statutory and company policies and procedures

Ensure team compliance with statutory and company policies on:


Health and Safety


Employment Equity


Labour relations


Legislative


Environmental issues


Including regular monitoring to ensure these areas are maintained at a high level of compliance.

Professional Relationship

Principled, professional approach ensure and co-ordinate interaction with the Client and Customers in order to achieve a maximum benefit to all.

Operational Return

Budget


Produce an annual budget in line with Company guidelines

Change Management

Effective leadership and management of the operational and administrative teams

Delivery of safe, secure, clean and fair work environment for team members

Team Building and Moral Management

Ensure compliance to SOP's (Standard Operating Procedures)

Responsibility for all issues relating to Health & Safety and the Environment

Maximise accuracy, productivity, and space utilization

Ensure daily or weekly workload planning and volume forecasting routines are accomplished

Maintained stock control procedures and continuously review to enable the daily reconciliation of theoretical and physical stock

Maintain appropriate information / reporting systems to monitor site performance on an ongoing basis

Qualifications/Experience

Grade 12 / Matric - Essential


Educated to university degree level or equivalent professional qualifications in conjunction with relevant experience will also be considered


3-5 years' experience of working in Warehouse/Logistics environment


3 years' experience in a managerial role

Skills/Competencies

Good written and communication skills and understand basic arithmetical principles


Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.


Excellent interpersonal, leadership, motivation and planning skills


Ability to co-ordinate all staff and assets in warehouse department


Person should know what products are handled by the Company


Person needs good understanding of distribution and transport methods


Person should be able to enforce health and safety procedures and identify hazards


Knowledge of clients requirements and customer needs


Person should have a good understanding of quality as a key value


Awareness of importance of security


Operational knowledge and understanding of service delivery


Ability to understand instructions and to accurately carry out instructions - must listen effectively and convey ideas logically


React to customers in a courteous and professional manner and maintain at the highest level


Person should be able to propose different solutions to problems - must be able to act of their own without being urged to do so


Knowledge of logistics market trends, opportunities and challenges


Commercial breadth, i.e. general management experience


Strategic tools/techniques approaches and strategy determination

Languages

English - verbal and written.