Job Description

Reverside is an established IT services provider focused on delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We are looking for a skilled Data Privacy / Records Management / Encryption Specialist professional to join our growing team and contribute to innovative technology projects across various industries.
Key Responsibilities

• Embed and maintain Data Privacy policies, procedures, and standards
• Drive Records Management (RM) implementation across Business Units
• Create, manage, and mature the Records Management Practice
• Perform privacy risk assessments and gap analyses
• Monitor compliance with POPIA and Group governance frameworks
• Liaise with the Group Data Privacy Office and Information Regulator (via G-DPO)
• Develop and deliver privacy and RM training across Business Units
• Maintain Records Registers, Taxonomies, and retention policies
• Ensure correct records lifecycle management (creation ? retention ? disposal)
• Manage document encryption and secure client communications
• Maintain client encryption password registers and audit trails
• Prevent data breaches and manage privacy incidents
• Stakeholder engagement and advisory support across the Group
• Reporting to governance committees and BU EXCOs

Data Privacy & Governance

• Strong understanding of POPI Act (POPIA)
• Deep knowledge of Data Privacy policies, procedures, and frameworks
• Experience with privacy risk assessments, maturity assessments & gap analysis
• Understanding of Information Governance principles
• Ability to identify, assess, and remediate privacy risks
• Knowledge of Data Classification, Data Quality, and Data Inventory Mapping (DIM)

Records Management

• Strong knowledge of Records Management policies & lifecycle
• Records Registers
• RM Taxonomies (metadata)
• Retention schedules
• Understanding of Documentum / Unstructured Records Management
• Ability to embed RM requirements into business processes and systems
• Conduct RM compliance assessments and maturity reviews
• RM change management, awareness, and training delivery

Encryption & Information Security

• PDF, Excel, Word
• Secure email handling of sensitive client information
• Maintaining encryption password registers and audit logs
• High accuracy checking to prevent data breaches
• Understanding of information security controls related to personal data

Risk, Audit & Compliance

• Strong risk awareness and control mindset
• Audit readiness and clean audit delivery
• Experience dealing with internal & external audits
• Knowledge of Group risk management frameworks
• Ability to prevent and remediate audit exceptions

Qualifications - Mandatory

• PECB Certified Provisional Data Protection Officer
• POPIA-focused training/certification (implicit via role requirements)

Core Soft Skills

• Exceptional attention to detail and accuracy
• Strong verbal & written communication
• Stakeholder engagement and influencing skills
• Ability to explain policies to non-technical audiences
• Strong organizational and planning skills
• Ethical judgement and discretion
• Ability to work independently and take ownership
• High-volume data checking capability
• Resilience and professionalism under pressure
• Teamwork and collaboration

Skills Required